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September 2024 by Gotham Team
Brought in one of our F250 trucks for an electrical issue.
They told us it was a starter and alternator issue.... we replaced both ($900)... issue kept persistening even with new starter and alternator...
Issue was then traced to rust at the point of contact for the ground wire ($50)
Four days later the wrench symbol comes on the dash and the truck starts stuttering and the breaks fail which caused a (thankfully) minor accident.
We towed the vehicle to a different mechanic and they discovered there was transmission fluid in the break lines.
This caused us to have to change the master solenoid and bleed all the lines and break reservoir ($1,000).
Driver started driving away but got stuck in first gear.... was able to get the truck back to Bright Place.... they told us they could not help us and suggested we go to his friends place because our truck could not fit on his lift and that he wouldn't cover any of the expense.
Ended up having the vehicle towed from there to a transmission specialist that we know, and it turns out there is no transmission fluid in the vehicle and the gears are twisted causing us to have to replace the transmission ($2500).
Long story short, we went to Bright Place for a $50 electrical issue, they ended up doing work that didn't need to be done, killed our tansmission, braking system, caused over $5,000+ in towing vehicle costs, over $20,000+ in billable work lost and worst of all put the lives our driver and others on the road in danger.
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June 2024 by K. Gon
This auto repair shop has consistently demonstrated a lack of competence in their services. Positive reviews should be viewed with skepticism, as my personal experiences have been overwhelmingly negative. Despite trusting the mechanic's expertise due to his supposed experience at a major dealership, I have encountered a series of issues after each repair. It became evident that the problems were not with my vehicles but rather with the mechanic's substandard work. In addition to their poor workmanship, the staff exhibits unprofessional behavior and engages in alcohol consumption during work hours. I strongly advise against using this establishment for any automotive repairs.
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January 2024 by kode inoa
Great place to take your German car or any other car...they get it done right
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September 2022 by Chrissy Monroe
Great fast service !!
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September 2022 by Alina Castro
Excellent work and. very nice and courteous people working there ?
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September 2022 by Lo que el viento se llevo
Good service
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November 2021 by DJ RAGE
Nice friendly place, always in and out quick. My visits are for car inspections.. but looks like alot of returning customers for repairs
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October 2021 by Paulette Gruber
Angel is an excellent mechanic with great people skills very fair prices & a nice human being.Services: Electrical
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September 2021 by Stephen Brifu
Highly professional. Diagnosis is excellent.
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September 2021 by Julio Cepeda
July--90- cepeda
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September 2021 by E JP Moreno
Luis...the owner is FANTASTIC! HONEST...FAIR...AND SUPER KNOWLEDGEABLE of ANYTHING Auto!! Da best!!!!
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September 2021 by gerardo alvarenga
Great service
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July 2021 by Edwin Moreno-Sandez
Luis...the owner is FANTASTIC! HONEST...FAIR...AND SUPER KNOWLEDGEABLE of ANYTHING Auto!! Da best!!!!
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January 2021 by Joe Bari
Be careful this guys have fake inspections the one make me pay 2 tickets which the police give me because of this situation.
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January 2021 by Luis
The mechanic knows what he's doing ? and price is definitely great for the work he does
