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February 2024 by Whitney Birdsall
This is the worst CVS I’ve ever been to. I’d say every other time I try to fill a prescription at this pharmacy there is an issue. They will tell me it will be there by a certain day and then it’s not there and I have to wait an additional few days. This has happened multiple times especially with medicine for my toddler. They also never answer the phone, so I have to go in to check on a prescription. This is troublesome because as mentioned I have a toddler that I usually have to drag there with me and leaving empty handed for meds for my sick toddler can be devastating at times.
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January 2024 by Peter Shahinian
Expect to be on hold for >1 hour when trying to call the pharmacy.
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January 2024 by Stefanie Blue
I was mortified when I showed up at my local CVS. For years I've been coming only to witness its recent disrespect in the pharmacy and store management. I've attached screen shots of my phone calls waiting over an hour. I showed up at the pharmacy and asked them to pick up the phone it was me. Two extremely unprofessional workers called me crazy and laughed.this only happens in the black community and we are tired of the disrespect. This is unacceptable!!!
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January 2024 by Ronda Mcbee
This pharmacy is the worst pharmacy ever. They never pick up their phone. My daughter is sick of cell disease. She has to take penicillin. And every time she goes to her hematologist. She gets a new prescription sent to this pharmacy. Even when you sign up to get alerts about your refills, they never fulfill the. Refills, I never get the automated computer. Telling me that my medicine is ready. This pharmacy is horrible. I lived in yonkers Five years and five years this pharmacy has been horrible a disgrace to the minority community.
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January 2024 by Scott
Omg, no pharmacist has shown up for work! This place sucks. Go elsewhere!They finally showed up at 10. Have to wait until 1230 for script to be filled.How I love waiting 4 hours at CVS when I have a 102.5 fever. Glad they had a chair.
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December 2023 by Venenosa xO
If I could give them one star I would by far the worst cvs pharmacy. Employees have a nasty attitude and look miserable, lines are always long even though they have 3 registers open, never have any medication on hand and need to wait months before getting it, pharmacy never answers the phone or calls back after leaving a message. I only use this place because it’s literally down the street and if I need my medication asap it’s just a 2 min walk rather than a 10 min drive to the other two cvs. This place needs to shutdown or hire a new more professional staff disgusting how they treat people that are still keeping them open. They need not to forget if it wasn’t for us the customers they wouldn’t have a job or open for business this comes from someone that works with customers so I know the business well and I wouldn’t treat my customers this way if I want to stay in business.
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November 2023 by Frenchi French
I tried calling this store for over a week with no response or callback. They billed me for my order and did not ship it. I had to send multiple emails to have my order canceled so I can have my prescriptions sent over to a new pharmacy and they STILL had my original order on hand. This was a terrible experience and I am glad to finally have all of my prescriptions transferred over to a new pharmacy.
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November 2023 by j0nny jon
Customer service was horrible. Staff members not only show they don't want to be there, but they will also take it out on customers by berating them. I was a witness to this and was a victim of this treatment first hand at this location.
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November 2023 by Stephanie Soto
Horrible Pharmacy!!!Noone knows how to pick up the phoneSeveral prescriptions BACKED UP !Terrible customer service ! Never going back there again !
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November 2023 by Luis Aguirre
I was pleased with the way your team was able to help me in finding items that I needed.
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November 2023 by Psaintlaurent R.
Okay you know I was ready to go off on this Pharmacy but I found out it was my nurse fault She sent it to the wrong address ASIDE FROM SCREAMING ALOT TO CLIENTS they ok! They be having a lot of good things in cvs tho and this one always does just I don't like the way they are organized in the pharmacy
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October 2023 by Shirley Williams
Pharmacy always getting things wrong and they never answer the phone. This place is crazy and terrible. I've never seen a place that always have long lines because they are constantly talking to each other instead of doing what they need to do and always messing up.
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September 2023 by Stephanie Malave
I’m sorry I have been coming here and multiple times shereaya is the managers name the way she talks to her staff and the way she talks about your customers while she is there reflects on your business… Manager is suppose to set the tone and be a positive leader not get upset and her employee because there trying to give the top care for a customer response should not be oh yeh have a key the customer needs to wait do you know how far I was ?? Like what is this your front line ??? Shameful
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August 2023 by Teresa
The cashier saw me waiting to be cashed out I understand if you’re doing something but at least acknowledge me. Let me know you see me and you’re trying to get to me as quickly as possible. The cashier was on the phone calling someone at the back and the other representative helping none of them acknowledge me. The cashier processed to walk away from the counter without saying anything are you kidding me!!! I call out to the cashier twice with the second time louder than the first and they gave me attitude and say give me a minute. Now CVS is that anyway to treat a customer?!!! I am so disappointed the customer service is horrible the company need to invest In getting better customer service.
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August 2023 by Harry Wenzel
I am 82 years of age and I will soon be forced to change pharmacies due to age and infirmity. Your store is located over Shoprite. To access your store I and other elderly patrons must climb 3 flights of stairs. The elevator was shut down over 2 years ago. If you watch your patrons trying to climb the stairs , you would get the elevator fixed. This might be a violation of the Americans with disabilities act.