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January 2024 by JH Sunshine
TERRIBLE STORE!!!It’s always so messy on there, shoes, boxes and the aisles are all messed up and no employees care enough to fix it!! Also no bathroom to use?! I understand if random people can’t use it but customers should be allowed! Also staff is so rude and disrespectful!!!
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January 2024 by Diana Rodriguez
No recommending bad service ?
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December 2023 by Faith Love
DISRESPECT TO THE ELDERLY!!!Today at DSW. Myself and my elderly mother needed to use the restroom. The manager as well as the employees refuse to let us use the restroom. Then they refuse to honor a coupon. I would give NEGATIVE ZERO stars... No respect!
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November 2023 by Sharyn Daniels
They sell dirty, worn shoes and boots and send them to customers who order online. Bad for business
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October 2023 by Ashley L.
The shoes they say they have in stock online versus what you find in the store is not accurate. I originally went to this location to try on the shoes before I purchased them but couldn't because they didn't have them in stock. The store was clean but there was no staff to be found on the floor to assist me or any of the other customers in the store at the time. The only staff visible were at the registers. I 1000% prefer the White Plains location and will not be returning to this one.
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October 2023 by Susan Mindlin
Easier to order on line if you know your size.
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September 2023 by Darksun7
This store is absolutely disgusting. They have zero customer service skills. We bought $150 worth of shoes and the employees still wouldn’t let us use the bathroom. I was with my elderly mother and she really needed to use the bathroom but they have absolutely no sympathy and wouldn’t let her use it even though we already bought from the store. They used to have bathrooms open to the public but even if they don’t let people use it, customers should be allowed to. Manger is disgusting lying saying that the bathroom is out of service when she has absolutely no empathy. People like this should not be allowed to be in customer service.
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September 2023 by Eric Alvarado
I had the worst time in this store today with a young Latin cashier. She was not smiling so I tried to get her to smile she was absolutely arrogant and unprofessional. Refusing to smile and claiming she was having a bad day. THEN GO HOME!!!! I like many other people go shopping and spend money when I get the full positive experience. The young lady and another heavy set blonde woman were so nasty to the customers I notify all my friends and anyone AVOID this store if you want to have a nice experience shopping. Definitely avoid the Latin girl with the glasses and the short heavy set woman. What an AWFUL experience. If see these people in the Yonkers DSW I will NOT shop there. I will shop at Port Chester DSW or another DSW maybe Greenburg DSW. I never had a bad experience there.
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August 2023 by Dahyana De la rosa
Simi at the cash register was amazing. She was very helpful and professional. I was very happy with her customer service and my purchase. Thanks again Simi ?
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June 2023 by Diana Lopez
Love this place! So many options to choose from upstairs and downstairs always kept neat and clean ! Great prices as well! All sizes from baby to adults ??
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May 2023 by Kathleen L.
Absolutely love this store for great shoes at discount prices cause designer where is expensive folks.Plenty of parking and enough cashiers to get the line down quickly go to the back there's always a sale which is my biggest tip .
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March 2023 by MaryAnn Maiolo
Basically a good experience. However I do think there should be more seats available to try on shoes especially for seniors. Thank you.
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March 2023 by Anthony Claudio Jr.
They need better training on customer services,.cashier had big attitude
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February 2023 by Dana Goodman
Not a lot of selections for toddlers. But otherwise, it's fine.
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February 2023 by Gillyann Lindo-Fitzgerald
I have to say these hours that the store opens and close are horrible. I get it no one wants to work late but at least till 8pm geez I work 9 to 7pm 6 days a week. I'm going away and want to get something in the store but can't so now I have to go to famous footwear at least they are available for working people