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November 2023 by Jaquannah Lampkin
Emely was very sweet and super fast. Strawberries were phenomenal thank you
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March 2023 by Melo Melo
Sweet staff and friendly to people who don’t speak English. Super punctual and awesome with detail !
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January 2023 by Lexi
I was calling from New Jersey to deliver in New York. It was my first time calling and I had the pleasure of speaking with Emely at the Waburton store location.She was absolutely amazing… Professional, knowledgeable, kind, patient, informative just to name a few of her attributes. She genuinely cared about my order as if it was going to a family member of hers and paid attention to my concerns and details!She wasn’t just doing her job, she went beyond and I commend her for her excellence in true customer service!Many thanks Emely!
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December 2022 by Patri P
Poor customer service, the gentleman seems take out his frustration on customers. I will never return to this location again!
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November 2022 by latina suga
I ordered and in an hour my order was ready! Nice and fresh-tasting fruit
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July 2022 by Chiqui Point
Love buying from this place they really accurate on what you want and details + they always always on time with the order. Very polite crew as well.
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June 2022 by Edwin Cintron
Ordered a birthday arraignment. It was beautiful and done right on time.
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March 2022 by Pebbz Danielle
It’s always something with this place. First, there’s never no one to greet you when you walk in. Secondly, I went in there early on a Sunday and was told by a young lady I could not place a order due to them needing what strawberries they had for pre orders. Huh, you’re a company that specializes in fruits how could you not have any for new orders. It made no sense to me, what else that didn’t make sense to me was the fact when I got home I was able to order online, how if they didn’t have any for new orders?That’s not even my issue my issue is as a business I was told NO. Not try back later, tomorrow or “ma’am the next closet one to us is xyz if you want to try them” Just straight up NO.Now here I am trying this place again for my sons birthday March 9th around 1:30pm I ordered a smoothie and what a hassle. I pointed the smoothie out to a woman maybe twice, said the name of it maybe 3 times and she had no idea what I was talking about. “Sweetheart, I'm pointing it out to you what are you confused about” Then to top it off when she finally got it together she couldn’t get the smoothie to blend. I asked her if she put liquid in it because I make enough smoothies at home to know. She made some comment then continued to try until she had to call for the manager (I'm assuming) it was a big tall guy who seem annoyed because he had to come from the back. All he did was belittle her because she didn’t put this liquid stuff in it I believe to have read called agave. He puts it in to try to prove something to her but couldn’t get it to work himself smh. Moral of the story I spent 20-25mins wanting a smoothie that I didn't get because “the blender” wasn’t working. You mean to tell me you have one blender in this place smh.I understand things happen but be apologetic for wasting my time. I guess I got my apology when I was told “it’s not working, I’ll have to refund you”. As if they were doing me a favor. Be apologetic, maybe offer something different or direct your customers to the nearest edible arrangements when problems like this arise.
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March 2022 by Nivea - Nitti Xizera
Who ever the delivery person is here that’s sounds like Fran Drescher is rude.
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February 2022 by Shamarla Morgan
Worst customer service ever. Do not order for delivery!! Driver was very rude, he yelled at my mom on the phone the whole entire time and he was extremely impatient. When I called to complain the manager said his driver was very professional and that he has a lot of deliveries. I understand the stress of the job but it’s not ok to be rude to your customers. The manager was just as rude to me as this driver was to my mom. I would NEVER EVER order from here again!!!!!!
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June 2021 by Deanna Cordero
Horrible ! The fruit is NOT fresh. Do not recommend this location! I also ordered flowers for Mother’s Day and they where dead, the person on the phone was also very rude and not helpful, save ur money and go to another location
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February 2021 by FY I.
With Shoprite right up the street for starters there's absolutely no reason to have almost and also rotten fruit or grapes the size of raisins. I reeeealllly hate having to emphasize how I really hate when someone doesn't care much for their work, art or job that they charge for less than perfect food etc. You are wasting your money and time if you purchase from here. I think the employees forgot that the arrangements are suppose to be actually edible it's not just the name of the place or maybe this locations name should be changed to edible arrangements at your own risk.
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February 2021 by yvette l.
This is by far the worst every edible arrangement location. I went there on February 15 2021. To pickup dozen chocolate covered strawberry. The man in there heavy set not sure if owner or not but he was rude. Now I know valentines day was day before but for him to say I have to pay the valentine day price was crazy. Stating the company didn't adjust price in computer. Which is normally 10 dollars cheaper. Also he acted like I was holding him up it was 430 and he closed at 5. If there was no stars I would give this location is TERRIBLE. By all means STAY AWAY. And also went to another location got my order at regular price not Valentine day price after all Valentine day passed. So what I'm getting out of this is this location is OVERCHARGING people. STAY AWAY!!!!!!@
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January 2021 by Cris Gonzalez
Place an order this morning over the phone person I spoke to was very pleasant and professional. My Delicious Daisy Dipped Strawberry arrangement was very fresh and a huge hit. I will be ordering again from this store. Thank you,
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September 2020 by Armani Warrell
DISGUSTING SERVICE! THE WORST. No communication whatsoever. I asked for a certain delivery window days before my delivery date, yet they refused to attempt to get it during that time, they also cancelled my order. I asked that she contact the driver and she refused
