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December 2023 by Justin Farmer
Could not give a high enough review of this location! Process was super easy and quick and Diamond made sure that I was picked up and brought to the location quickly. Thank you for the great customer service!
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November 2023 by Kayla Urena
Shane and Mel were a delight!!Super quick service, diligent, and respectful.Office is super clean and smells great!Out of all enterprise’s I been too in Westchester this is the one I can 10/10 recommend.
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November 2023 by Avi Sussman
Unbelievable service! Great rental experience. I know where to go Every time going forward. They even drove me home when I retuned my rental. Thanks !
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September 2023 by Peter Stern
Mo, who checked us out, and Diamond, who checked us in, were terrific. They are outstanding examples of customer service representatives. I would rent from that location again in a heartbeat!
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September 2023 by Liddy Jacob
Thanks to Diamond for transporting me to Enterprise and explaining all the rental details, and David for bringing me back to my vehicle And Meg I must have worried you a lot with all my questions that you so well answer, the staff is amazing. And if I got your names wrong you know who I mean I'm terrible at names but I'm good at compliments, Y'all do great customer services. Thanks again Enterprise Car Rental
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September 2023 by Art Rigby
Mel/Melita, started and ended our experience with friendliness, skill, professionalism and simplicity. Our "ride" was a terrific eye-opener, Mazda crossover, a nice vehicle.
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August 2023 by VALTISHA PARKER
The staff were pleasant and professional. The wait time was fairly short. The paperwork was thorough and consistent with my previous rentals. The vehicle was of good quality. I look forward to renting with Enterprise again.
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July 2023 by thomas l greehan
I have rented cars at this location a number of times. Staff is extremely pleasant and helpful. Definitely recommend this location.
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July 2023 by Jacob Greenberg
Excellent, attentive service at this Enterprise. Brendan kindly gave me a ride to my house as soon as I returned the car, for no charge. Highly recommended.
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July 2023 by RICHARD FOY
no place to charge phone...had trouble with head lights when it was pitch black out after driving 1/2 hr with high beam lights the lights all of a sudden they came on....rear left tire had a slow leak due to a screw in tire....CUSTOMER SERVICE WAS VERY GOOD !
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July 2023 by J Crisci
I am so happy to write a review when service is outstanding at every phase of a business experience. Every single employee I encountered at Tuckahoe Rd Enterprise was 110% outstanding! They are ALL exceedingly accommodating, helpful, professional, understanding, patient, competent, and quick. No standing around waiting and filling out endless forms. Special shout-out to Eric, whose fantastic driving skills are matched by his very pleasant demeanor. Every associate must be very happy at work, as they are all so cheery, personable, and down-to-earth...like you can go out for coffee with them. It's so rare today to experience superb service AND competence. Tuckahoe Rd Enterprise reflects the kind of excellence we all hope for when doing business....the kind that every employer hopes for, too, in their staff. I wouldn't rent anywhere else. Thank you!!
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June 2023 by Yavor Ivanov
Super friendly staff. They are super busy over there yet they still manage to do what's needed. Their manager has 4 hands and can have 4 phone calls at the same time I swear, the guy is a machine. Kudos. They pick you up and drop you off at your car's body shop (that's why I was in the area and at that specific location) so that's definitely a great added bonus to the service they provide.
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June 2023 by Joel Joseph
My experience with this specific location was great overall, after using them while my car was at the shop. Initially, i was giving a pickup truck and was told i would be called back for a better, more economical car. After 1 week, no one called me, so i decided to call myself. I was able to get a more comfortable car that suited my needs that same day. In terms of in store customer service, 5 out of 5. Would probably rent from here again.
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June 2023 by nubia jessamy
The customer service is excellent! I will advise you to look under the seats of the car before pulling off. On my way back from my son's summer college orientation....we were stuck in traffic on the Merritt Parkway and he dropped his airpod under the seat; when he went to retrieve it he inadvertently picked up a crack pipe that someone had left. We both started freaking out! He yelled " is that a crack pipe" I yelled " it is a crack pipe" .I yelled back "give it to me" and threw it out the window. I have watched enough seasons of intervention to know what they look like. My fear was if I were to be stopped and the car searched and that paraphernalia found would be mine and that would be trouble for me being that I'm a Nurse. So, the moral of the story is don't just check the exterior check under all the seats. And I'm never renting from them again. And that's a shame because I will be going back and forth to Massachusetts to visit my son in college.
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February 2023 by Christina Cornell
One of my best experiences with an enterprise. Customer service was perfect. Everything went smoothly from start to finish.
