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September 2023 by Lisa Flannino
Knowledgeable and friendly staff. All items in stock and speedy delivery.
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July 2023 by Sadri B.
i went to fbys in yonkers on central ave to pick up plenty as in large picnic table 2times , a bunch of chairs including 4 lounge chairs , 4 outdoor side tables and whatever the pretty sales gal was able to sell me .most items were on sale and the quality looks sturdy which i cant say about the old patio furniture that will go in the garbage truck. the styles are cool and chic and its easy to move around if needed .everything was delivered on date promised and all pieces came via ups the same day with assembly a snap .i recommend you spend a bit more for durable outdoor furniture and accessories cause getting cheaper patio furniture will cost you more in the long run.
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May 2023 by Chris Walsh
We shopped at The fortunoff Backyard store on Central Avenue in Yonkers. The store manager Stephanie was amazing. She took better care of us than probably any sales executive I've ever dealt with. I recommend everyone shop at her store!!
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May 2023 by GREGORY RAMSDEN
Both customer service representatives displayed the highest levels of attentiveness and professionalism, and were extremely personable. They represent the gold standard of their industry. Five stars are not enough. Brendan on the online system and Jassel in the Yonkers store are the best!
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May 2023 by Susan Susan
Micha, at the Yonkers store was tremendously helpful. She listened to my needs and helped me with a purchase of an outdoor dining table. The service was outstanding! Thank you Micha!
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April 2023 by Elisabetta
Great place to shop Misha was outstanding she knew exactly what we wanted! , loved the item but… whom ever boxed placed the wrong color in the box , we had to return it to replace it and it was annoying due to 50 lbs weight that was involved!
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April 2023 by Diane Cassara -Smith
Stephanie at the Yonkers store was AMAZING!!She was patient, worked with us, and very friendly. We wold definitely return in the future!
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March 2023 by miriam maggio
Stephanie was wonderful, extremely helpful and just a great salesperson! Her assistant June also great! I would recommend buying patio furniture from them at Fortunoff, Miriam MaggioI don’t have the furniture yet to post photos!!
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March 2023 by Mark Robles
Misha at Fortunoff's BYS is such a great Sales Rep. She effeciently completed a claim that got caught because of turnover and was so professional & personable when I went in to pick up my item! Misha is also very knowledgeable of the Fortunoff products and is so helpful in making sure you buy the right furniture & accessories for your backyard!
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March 2023 by Wendy Sigurdson
Fabulous service. Great quality. The helpful and knowledgeable staff at the Yonkers location went above and beyond!
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February 2023 by Liz Boucher
Micha was very helpful, professional and courteous. I ordered outdoor dining chairs for store pick up. They arrived within days. I was asked if I wanted them out of the box and assembled; which I did. When I arrived they were ready for for pickup - no waiting. Micha and her associate put them in the car for me!
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January 2023 by Enrique Rivera
Thank you very much for your service keep up the great work!
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January 2023 by Richard Brun
This place is really great. Fantastic customer service and great prices. I highly recommend
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December 2022 by Paul Raymond
Very successful experience. Sales person Micha was extremely helpful going above and beyond expectations. She took the time to look up our account and the outdoor furniture we recently purchased. She then reviewed and explained the size, quality and care of the various outdoor cushions we were looking to purchase.
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December 2022 by John Rodriguez
Recently purchased an outdoor heater, and of course its a beautiful quality product as is all their merchandise. I've been a loyal customer for over 20 years, have purchased my bedroom, some living room and outdoor furniture...all absolutely gorgeous and still standing. Don't let me get started on Christmas decorations, they have some of the best and unique items. In addition to the thousands of items, I've purchased two beautiful trees...thank you Fortunoff for all you do! Ah, and the staff at our Westchester County NY are the BEST!