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December 2023 by R
This truck, owned by Central Plumbing Specialities, was being operated in a very unsafe & aggressive manner on local roads in moderate traffic. Erratic lane changes, following too closely and at times speeding northbound along Woodhaven Boulevard in Queens County. The driver of this vehicle does not have any regard for the public, his own safety or his company's reputation. - 0/5 ⭐️'s
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July 2023 by Elie Jad merhy
Worst place. Don’t go there. Johnny is the worst person to deal with. I don’t know why they keep him there….
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June 2022 by Tara Norwood
This company is horrible . Clayton Lande told my mom an automatic feeder was included in a boiler that she purchased from this company. When the plumber picked everything up they charged an extra $275 u. Which Clayton said it wad a mistake as he assured me thought the whole buying process it was. This guy seems to think this is funny and to rip off an older lady it is not. STAY AWAY FROM THIS COMPANY.. I had to take them to court. they will fool you as to make you think they are good honest people.
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June 2022 by Patricia T.
The manager Sean treated us like royalty, took his time with us mustered more patience with me than I would've and casually got us to visualize the most beautiful bathroom we could have. I loved our shopping experience at GCS!
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May 2022 by C H
This Plumbing supply Warehouse has been around for quite some time. Interesting place. It's very deceiving. Show rooms could use a makeover and finding help is not easy. As for the plumbing supply side of it that this place, it is known for, one would think they'd have everything, but they don't. Something very simple they didn't have which I found very interesting and I had to end up going to Home Depot in which is something I didn't want to do. As for the workers being helpful, their claim is not every part is worth stocking. Well folks this particular washer does get lost in many instances. Such as Plumbing I guess. The overall experience was not spectacular.
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February 2022 by Deirdre T.
I went into the showroom and there were three salespeople on the floor. Not one of them asked if I needed help. I passed one salesman and said hello. He said hi and kept on walking. I will not be returning.
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August 2021 by Eric Velez
Walked in patiently waiting on long line noticed guy behind the counter talking to another customer about how he doesn’t need to wear a mask during this pandemic and the importance of it. I walked up and simply said while things calmed down and he wasn’t talking any more and asked “excuse me before I wait on line can I purchase a toilet today” everyone in the counter area (three individuals) looked at me acknowledged I was talking to a specific person. The one person closest to me ignored me and I repeated excuse me can I purchase a toilet today. His response was I’m busy taking care of something your going to have to wait I simply walked out and gave the Bronx the business. But he felt it was more important to talk of the pandemic and masks. I felt that was highly unprofessional. Mind you these people make a lot of business in Westchester to be treating people as they please.
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August 2021 by Michael Caseau
The owner is extremely nice and Constantina that works for him was amazing. One of the best experiences I had shopping, period.I shopped around looking for a specific spout for my bathtub — the part was on a massive list of Delta back-orders that weren’t being fulfilled until next year.This was the ONLY plumbing supply showroom in all of New York City, Nassau, Suffolk and Westchester that had this spout. Their price matched online prices including tax and the items as packed perfect and never opened.I walked in five minutes before close and they sorted me out in 10.5/5 stars for service.5/5 stars for showroom.The showroom is WILD. They had faucets I’ve never seen before of varying quality. I would say this business carries more high-end items.A true hidden pluming gem. You would never know how massive of a showroom it is for the location.
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August 2021 by Al Oz
I went there to purchase tankless toilet the was helping me so they didn’t have it so he told me there was one was special order it was returned by buyer if I want buy so I said okay so I told since this was returned and speacial order can i returned this if it don’t fit he told me yes as long as I have receipt and box it’s okay by its was opened box so it’s didn’t fit on place so I went to returned it the refused to take it back so even...
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July 2021 by Gloria Colchamiro
Purchased fixtures (vanity, sink, shower, tub, faucet, etc.,) here for a full bathrm reno. Sean was pleasant, patient, personable, and guided me with the professional expertise I desperately needed. Things don’t generally flow precisely with contractor work because unforeseeable situations just happen and I will state that Sean came through for me time and time again to talk me off the ledge by offering solutions that made sense.I highly recommend Grande Central and would not hesitate to buy from this branch again in Yonkers when I reno my kitchen.Also, the plumbing parts next door is all aces! A special thanks to Sam for his tribal knowledge abt pipes from this damsel in distress. (Waiting in the queue with all the subcontractors was like watching a comedy club skit.)
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June 2021 by Jonathan Ortiz
I called to ask about purchasing a farmhouse sink, and I could not be happier with the Customer Service. Constantina found the sink I wanted, called the vendor multiple times, and kept me updated throughout the process. I wish more locations were like this one, as the renovation process is stressful and support like this would go a long way in relieving some of that stress.
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January 2021 by EMV PRO
Walked in patiently waiting on long line noticed guy behind the counter talking to another customer about how he doesn’t need to wear a mask during this pandemic and the importance of it. I walked up and simply said while things calmed down and he wasn’t talking any more and asked “excuse me before I wait on line can I purchase a toilet today” everyone in the counter area (three individuals) looked at me acknowledged I was talking to a specific person. The one person closest to me ignored me and I repeated excuse me can I purchase a toilet today. His response was I’m busy taking care of something your going to have to wait I simply walked out and gave the Bronx the business. But he felt it was more important to talk of the pandemic and masks. I felt that was highly unprofessional. Mind you these people make a lot of business in Westchester to be treating people as they please.
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January 2021 by Nick Della Rocca
Great place to get ideas and ask questions before starting a new project. Ask for Jennifer
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January 2021 by Richard Musal
Good and knowledgeable customer service. Big show room with lots of options.
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April 2020 by Jose Calderon
i just purchased a 4x4x3 pvc t they charge me a total of $79.20 i went home and research the product it was $ 12 each. I wont go there again.
