-
March 2025 by ruth melendez
When I need something for my apartment I buy there
-
March 2025 by Miguel Salmeron
Good customer service I like when employees are attentive
-
February 2025 by Meryem Ibrahim
Well the staff could definitely learn to be helpful and have a training on professionalism. My family and I went there to purchase a tool box for our garage and it said there were seven on site. Literally, four different people made us go in circles saying there aren’t any. As we were exiting the store, there they all were lined up outside on display outside. Unreal.
-
February 2025 by Phil
A new thing at this Home Depot…no one at the paint counter. You just stand there looking at paint cans for extended periods of time
-
February 2025 by Tim L
Poorly stocked. Can never find anything despite website and app saying item is in store.
-
February 2025 by Martin Rodriguez
Customer service clerk on the phone instead of taking care of a line of people waiting to be served
-
February 2025 by BB Lam
This place is run by bunch of lazy people, explain to me how you have 8 people in check out and tell me no one to swap my propane tank or they keep telling me they ran of propane in a meanwhile you see new propane tank this place is garbage and I’m switching my account on Lowe’s. Never seen a bunch of useless people in my life
-
February 2025 by SHANICE
This a negative review. I will say one positive thing to get it out the way. The paint department is very knowledgeable, helpful, and accommodating.
Frankly, the Hispanic customer service at the mandated self checkout racially profiled me. I felt so uncomfortable that the attendant put back items I actually paid for! Why? Because, he was “helping me”. More than one person was “assisting me” so I felt ganged up on. Boarder line harassed at the check out line.
Home Depot owes me money for taking back items I paid for during check out.
I see what Tyrese was talking about. I was racially profiled by Hispanics and accused of stealing. The vibe was US vs. THEM. I’ll go to Lowe’s.
This killed my empathy.
-
February 2025 by Eva Saraci
Terrible experience!!!
Staff with attitude and don’t care to help.
You keep going from one person to another and I get the same.
No customer service. No care about their place of work.
So disappointed.
Will never go to Home Depot in Yonkers ever again. This is how companies lose business.
Id rather drive a bit further to Lowe’s and have people treat you with respect than deal with such horrible people.
-
February 2025 by Luis Perez
This pro desk turn to the worst of the worst, today they lost a good customer spending well over $100,000 a year I'll bring my business to others branches even if I have to drive a couple of extra miles, this black guy throw my guy's phone what a disgusting manners to treat customers, home depot has to do a way better training
-
January 2025 by victor andres
Great variety of products, very good quality and good treatment of the staff.
-
January 2025 by Aileen munoz
I had an incredibly frustrating experience with this Home Depot location. On 12/29, I placed an online order for an item I urgently needed, and the website stated it would be ready for pickup within two hours. However, I never received any notification that my order was ready. By the next day at 4 PM, I still hadn’t heard anything, so I called the store to check the status. Unfortunately, no one answered the phone, and my call was rerouted to customer service.
The customer service representative was very kind and did his best to assist me by trying to contact the store, but even he couldn’t get through. It became clear that the issue wasn’t with customer service but with the store’s lack of communication and follow-up. I was depending on this item for an important project the next day, and when the store canceled my order, my husband had to go in person to try to hunt down the item.
This entire experience was disappointing and frustrating. I expected far better communication and service from such a large company. The store’s handling of online orders and in-store pickups leaves much to be desired, especially in terms of order processing, inventory management, and customer follow-up.
-
January 2025 by ARAHMAN OLAYIH
Good 👍
-
January 2025 by Ashley
This is the reason why Home Depot is gonna fall to Lowe’s. I went to customer service and asked them where an item was, Out of three people, no one can tell me where this object was. Finally, two Employees on the floor were able to help me find exactly what I needed.
-
January 2025 by Maguita Maguita
I like
