Hudson Medical Supplies is highly praised for its excellent customer service and caring staff. Customers appreciate the team’s willingness to go above and beyond to help with medical equipment needs. One reviewer highlighted how Brian and his team worked quickly to resolve an issue with a broken wheelchair, getting the customer’s brother back on his wheels within two days, despite challenges like holidays. Another customer praised Brian for quickly fixing a problematic rollator for a 92-year-old, taking the time to repair it without charge, demonstrating skill, patience, and kindness. The staff is known for making the process easy, whether helping to find the right device, exchanging items, or supporting patients in the community. They also support medical offices, which have never received complaints about their service. Despite some issues with delivery service in the past, such as a driver not bringing equipment to the door, Brian promptly resolved these problems. Customers often mention the friendly, professional, and caring nature of the team, especially Brian, who consistently provides helpful advice, great pricing, and quick solutions. Overall, Hudson Medical Supplies is recognized for its trustworthy, supportive, and respectful approach to helping patients and the community.
I cannot begin to express what an absolute pleasure it has been to work with Brian at Hudson Medical Supplies. I have been unsuccessfully scouring the internet for an undersleeve to wear under a brace. Brian went above and beyond to communicate with me while locating the item.
July 2025
Why would your driver's not bring Medical equipment up to a person's door it's medical equipment I had to carry my own equipment upstairs to my apartment worst service ever. So Bryan fixed the situation ASAP shout out to him GOTTA GIVE HIM A 5 STAR FOR THAT......
May 2025
Brian is a wonderful businessman. He puts all his carings and business skills in all orders.