Hyatt Place New York/Yonkers is a very nice hotel noted for its great location in the heart of the Cross County Shopping Center. The property is described as clean, well-maintained, modern, and spacious, with comfortable rooms and excellent amenities. Many guests highlight the extremely nice, friendly, helpful, and accommodating staff, contributing to a great atmosphere. The hotel offers a pet friendly environment, free parking, and a free breakfast bar with a variety of hot and cold selections. Its position provides great convenience, with plenty of dining, shopping, and things to do right outside the door, all within walking distance in a safe location with security. However, experiences can vary. While most staff are praised, one interaction with a manager was reported as loud, unhelpful, and impolite. Furthermore, some guests find the breakfast lacking, citing no variation in the food, an unpleasant taste to items like the eggs and fruit, and occasionally late setup. Despite these points, many visitors would recommend the property and state they are coming back, citing an overall positive and convenient stay.
Air Quality Is Amazing inside the hotel room and inside the lobby, Ghost Hunting Was Fun DEFINITELY Recommend trying Ghost Hunting There Great Place! And Great History Behind It Check Out Charlie Reynolds Story about its history! You will understand, great food and service.
January 2026
My stay here was not that bad. The breakfast was okay and it is at the center of the mall so I had access to multiple places for entertainment and food. The only problem is I had was the sheets smelled unpleasant so I could not sleep because of that while I was there. I think the sheets were not changed from the previous... read full comment
December 2025
Staff were very helpful, especially Noelle who assisted with a booking error. Room very clean and great location, close to restaurants and shopping.
