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November 2023 by Maria R.
Sal is a great asset to this company. he is knowledgable in anything you need help with!thanks Sal!
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October 2023 by Rocco C.
This was my first time ever renting a storage unit. I was a little uneasy with the whole renting as I have never done this before. I did not know what to expect. I walked in and was greeted by a friendly young man by the name of James. He walked me thru the entire process understanding my needs as I only needed a small space like an extra closet. To put clothes and shoes. He gave me a tour of the entire building. I did not feel presured into buying anything I did not need. I will recommend everyone I know to life storage and to meet with James. Once again thank you for a great experience.
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September 2023 by Daily Tristate
Needed storage space immediately and Life Storage came through in a clutch. It was uplifting doing business with Sherine. Life Storage please make sure there is at least one of her at every location. Keep up the legendary work! ( Clean, safe the place where your stuff should be )
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September 2023 by Tezza BX
Just got a second storage unit because they treat you so well here. Staff is always so accommodating & friendly. ??
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September 2023 by Yadi Williams
Thank you to James, Sal, Sharine at Life Store for doing an amazing job with helping pick the right space for me. You guys are very knowledgeable and helpful. Will definitely recommend.
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September 2023 by Ronald Ellis
Sherine and Sal were very attentive to details and very accomodating. I recommend this facility: clean, well lit, and easy customer access. Thank you for your 1st class service.
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September 2023 by Raffaele Fuschetto
I was at life storage today had an emergency the staff Sherine and Sal when out of there way to help and make the experience easier they so helpful thank god for them
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July 2023 by Mia B.
Ever since Life Storage took over from Clutters around March 2023, the facility has deteriorated a lot. The premises are dirty, no one cleans it, hours of access change at a whim, there is no air conditioning, especially on the upper floors, staff is irresponsive.
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July 2023 by paula pillone
I would give it zero stars if I could. It has changed hands more times than I can count which makes one wonder if there are some serious issues with the facility. They advertise climate controlled storage but the A/C has been out for quite some time. I have been told they’re looking into getting it fixed but no one can say how long it will take to restore the “climate controlled” storage we pay for and that they advertise. Some people who work in the office are very nice and do what they can (Sal being one of them). But management’s customer service is extremely poor and uncaring and there’s no way to escalate the issue beyond the manager, who simply repeats the same vague, noncommittal statements without offering any accommodation or possible temporary solution for customers. I highly recommend taking your business elsewhere.
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May 2023 by Red hood gaming 3547
James was very helpful and was very professional. Helped me to u detéctame the changes that have taken place. Thank you
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May 2023 by Amelia McClure
Facility itself has been great so far, but their hours are a complete mystery. Online and on the sign outside it says that access hours go to 9pm daily. One sign says 7pm. But when we've tried to access our unit any time in the later afternoon (before 7, after 3:30), our code won't let us in and a message flashes saying the facility is closed. We've only been able to find help to let us in once. Would be great if their access could match their listed hours.
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May 2023 by Ashley Spector-Townsend
Sherine and sal were great. Sherine is a great worker and very kind and diligent. She was the best. Great leadership you have at this location
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May 2023 by Meg N.
Sherine and Sal were very helpful and organized!! The place is organized and secure. I had everything i need to make my first move very smooth :)
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May 2023 by Justin Elliot
Had a great experience coming back in to get a new code and resign my agreement. The gentleman who was working there at the time was extremely helpful while he was doing a million things + being on the phone with customers still handled what I had to get done with a smile, didn’t rush me I and would def give him 5 stars, excellent guy!
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May 2023 by monika stroeber
James, Sherine and Sal were so super helpful with the transition today to Life Storage. Pleasant customer service and support from all of them.
