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February 2024 by Ruben Rosas Mejia
Very good prices
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February 2024 by prashant goel
The staff was helpful . This place got the best price for AO smith water heaters . I didn’t like their promotions including the credit card promotions.
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February 2024 by B DIY
I spend $180 on 2 pieces of wood. Come to find out 1 was warped. We had already put together the cabinets to notice this defect as the doors are going in. I called to say I need an exchange and the manager said no you need to bring the whole sheet back. I had it cut into several pieces at Lowe’s. Does she expect me to disassemble the cabinet and bring that back to the store? Ridiculous. Don’t buy lumber from Lowe’s, go to Home Depot. Rude manager and horrible way to treat a customer who spends a lot of money here regularly.
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February 2024 by #renosbykev Kevin Stanton
So much better than shopping At Home Depot. Staff is knowledgeable and helpful
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February 2024 by Dar M
The worst and most disgusting phone call when you are trying to get help this lady was so unpleasant to speak to and just put me on hold so long until she just hung up because she didn't want to do her job but you get back what you give in life so go find JESUS little girl
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February 2024 by Stephanie Blanc
The WORSE Lowe's Customer Service (or lack thereof) I have ever experienced in my life. Everyone who answers the phone is extremely rude, or I am kept on hold for long periods of time with no pickup (I literally have to call from a different phone to have another person pickup and then I am able to hang up my other line; This is after 15 minutes of hold time -_-); Purchased a fridge online...Day of delivery (it snowed...light flurries nonetheless, but enough for the deplorable delivery team to cancel my order :-/); When I call customer service corp to get a refund I am told within 3-5 business days (granted same schpeel as all places, so I already expected that) The problem...? I wasn't refunded my entire amount; Mind you I paid $50.00 haul away service + delivery fee, however no refrigerator was ever hauled away (or even touched!); and no fridge was even taken out of the truck nor delivered...So why on earth was I credited $85.00 less than what I originally paid for??...For something that I never got!!....Fast forward to calling customer service...I am told to call the store that fulfilled my order (The Yonkers store -_-), and to physically go there with proof of purchase....Are you insane?? Mind you I have a Lowes 5 min. from my house that I frequent. I then call the Yonkers store who said I have to speak to the "fulfillment center." In a condescending manner I am told, "M'aam...Let me explain it again, so you're not confused. Like excuse me?!? Why am I on the phone for an HOUR to resolve a situation that I had no control over that has given nothing, but aggravation?? And why are you trying insult my intelligence when y'all can't even follow-up on the simple things you say you'll do? Like a callback & simple store credit? Because I was credited incorrectly from the store, I have to now call another fulfillment center? $3,244.00 charge for a fridge and no "fridge", no "full refund," no "callbacks" (I was told TWICE that I will receive a call within 24 hours and twice it has not happened), & no good "customer service." Do yourself a favor and RUNNN away from this store location!
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January 2024 by KK
Came during the day when it was slow. Employees standing around and didn’t seem willing to help. Poor customer service and rude employees. Left without the lumbar I needed and drove a few minutes down the road to Home Depot.
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January 2024 by james kassimis
Good clean and fast exit
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January 2024 by diane carmosino
Lumber cutting leaves you hanging. Bad attitude and no respect for customer service
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January 2024 by Casey F.
I really, really, want to like this store. It's the closest hardware store to the house and it's never crowded, even on a weekend. However, the repeated rejection of requests for assistance from multiple employees make it really difficult to want to come back here. I must admit they are very consistent in their dedication to not answering questions and not giving assistance in any department. It is pretty easy to understand why their nearest competitor, five minutes away, is packed. The only nice thing about the place is the veterans parking, and it's not worth it if that's the only place I feel valued.
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January 2024 by Richard Marshall
AJ is one of the best sales representatives helpful nice and polite highest marks for AJ
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January 2024 by Wayne Williams
Workers are willing to assist and helpful in customer needs,not given so much misinformation as in home depot.I pay a little more money for their products , but t's a trade off sometimes for lowes better service.
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January 2024 by Freddy Mayen
A very department storeComplete
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January 2024 by Tony Salimbene
Clean and organized.Nice staff
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January 2024 by Gavin Gee
I rented a carpet cleaner. It was an easy and fast process
