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September 2025 by Rosa De la Torre
Lisa was a great help
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September 2025 by Ernesto Zamora
Lisa provided me and my wife the best service
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September 2025 by David Jones
Lisa was so helpful
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August 2025 by Sean Riazi
Lisa was great and very helpful. Thank you for making it a seamless process.
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August 2025 by Abena Antwiwaa
Thank you Ulda! Great customer service today
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July 2025 by Bernarda Disla
Ulda thank you for all your help today, very helpful.
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July 2025 by Justin Hernandez
I was at the location earlier today helping my mother and the young lady named Ulda was at the front desk was very knowledge, helpful and very patient.
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July 2025 by Jennifer Betancourt
I just rented a unit here. Antoinette is the best. Great customer service. Made it super easy and smooth. Definitely a go if you need a unit rental.
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July 2025 by Michael Mcneely
Antoinette was absolutely great and getting get me started on my storage space and I would like to give her five stars great customer service
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July 2025 by Fre33 Jones
Antoinette was very very helpful
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July 2025 by Denise
Antionette is so sweet and helpful. I am in a nursing home and money is scarce. She helped me immensely to get my rates lowered, and I am so grateful!
God bless you Antionette!
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July 2025 by Toshiba Jones
I scheduled my appointment to look at a unit at the Yonkers location and although I missed my appointment Antoinette rescheduled with me. Once I got there Antoinette asked me questions to help me select the correct unit. She also showed me the size . She took me to a clean unit explained the insurance, gave me the hours that I can enter the property and she was beyond professional. Thank you Antoinette for making me feel that I'm storage me items in a safe place. They need more employees like you.
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July 2025 by Candy
This is by far the most unethical storage company I’ve ever dealt with, and I would never recommend them to anyone.
First, the facility itself is filthy, with mice droppings throughout the units — completely unacceptable.
But more importantly, Public Storage sold my friend’s unit under extremely unfair circumstances. He fell behind on payments by less than two months, owing about $400 — and around $100 of that was just late fees. When he tried to settle, they refused to waive even a $50 fee to help bring the account current. Instead, they auctioned off his unit, starting the bid at just $10, and sold it for only $100 — despite the unit containing valuable and irreplaceable personal items, including belongings of a deceased family member.
It’s appalling that they wouldn’t work with a customer over a nominal fee, yet were willing to sell the entire unit for a fraction of its worth. This demonstrates not only a lack of compassion but also poor business sense and a disregard for the value of their customers and their property.
I’m extremely disappointed in Public Storage and strongly advise others to avoid this company at all costs.
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July 2025 by Sandra Tinsley
Antoinette and Ulda were awesome!
Thank you!!!
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June 2025 by Sanjay Alonso
Antoinette was the most helpful employee their
