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December 2023 by Jade Marti
This place is the worst. You call them l!! they hang up the phone. you call them 20 times and they’ll hang up the phone or send you to voicemail. there never anybody at the location. The door will Have a sign that says open, but the doors are locked. I don’t know if people don’t want to work there or they go on long breaks or what the case is!! But whoever the owner is, you should put your workers on check. Nobody wants to answer the phone and the place is closed during working hours.
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December 2023 by Adia W
I had the pleasure of getting assistance by Ulda at the Nepperhan property. I had a lot of questions and she really helped me and was very patient in showing me different units even though it was busy.
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December 2023 by Michelle Romulus
My husband and I came in, in a hurry looking for storage unit and Ulda helped us so quickly and with a smile on her face! Made it so easy for us !
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December 2023 by JoJo
My unit was filthy when I moved in. I was also charged for 2 days even though it was advertised as $1 for the first month (my move in date was 11/30). Also if you can't get there between the hours of 6am and 9pm forget about it.
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December 2023 by Travis G.
Isaiah and Ulda are wonderful! They’re so courteous and helpful. Thank you both for your assistance!
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October 2023 by Kenny Vazquez
By far the WORST place to go! I was given a reservation at 10am and it was explained to me on a recorded line that prices will be the same for life of the unit. When I get there to finalize the rental, I'm given different information and the store manager (as she calls herself) does nothing more. I called the customer service line in the store and they also tell me prices will go up in 6 months. They should honor what they told me since that's what got me into the store. It seems when they get you in the store they try and trap you with this false information! Both customer service and the store manager didn't want to do anything to accommodate the customer and what they promised. The store manager dat at the founter the entore time on her phone and acted like she didny want to be there. So I ended up walking out with no unit. 100% unacceptable customer service! Don't waste your your time here! Very incompetent customer service and staff!!
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October 2023 by Freddie Sanchez
Isaiah was courteous, professional and personable… thank you!
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October 2023 by Andy Khan
Angel was a huge help in getting my storage unit. There was no hassle and was able to get the right size at the right price. Highly recommended.
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October 2023 by Athens Dean
I visited the place of 400 nepperhan avenue and it wasn't a great experience that was very rude and obnoxious there was one heavyset brown skin lady that seem to be really nice to help out outside of that there was a guy with a bunch of piercings in his lip that was very disrespectful and rude and I'll notify them immediately. How can you tell someone that they can't spend more than 4 hours for unit that they paid 6 months for it's absolutely insane! Whoever that gentleman is needs to be fired 400 nepperhan has the worst service ever in the history of Yonkers!
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October 2023 by Luzette R.
I want to thank Angel for his kindness as i was sitting out waiting outside for about 40 minutes. In the hot sun Angel sacrificed one of his only bottle of water. Thank you Angel, you are an Angel.
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October 2023 by Anthonia Ekere
I will definitely recommend this location to others! Isaiah and ramell was great I received a lot of help. Thank you
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August 2023 by Dagito GT
1.- Employe with no respect give a really bad impression and make me change my mind of staying in this space.2.- The manual keyboard was not properly work.3.- By the time I was with them, they didn’t have the possibility of paying with out introducing you card (you can’t pay with Apple Pay o similar)
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August 2023 by Richard Schaeffer
Ulda was polite; explained all my options for storage units and boxes; efficient and professional. Thank you
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June 2023 by Willliam Lagoon
Wonder experience today from Antoinette, very knowledgeable anytime you visit ask for her
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June 2023 by Nina Woods
Antoinette gets 5stars cause she's really great at helping people .please do ask for her when ever u need help.
