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February 2024 by Elizabeht Torres
The business is reliable!
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February 2024 by Tiffany De La Cruz
I highly recommend this company! It’s super reliable and people are super nice and professional.
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January 2024 by Alicia W
Disappointed. As I waited to be helped today another workere asked the receptionist if I was being helped. Instead of her allowing the next person to help me she said it's only 1 person in front of her. I waited 20 mins and still no assistance. I've been going to Pupilo for over 15 years. They lost a customer today.
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January 2024 by Angela Marte
I have a friend who has told me about the incredible experience that the company provides through its employees, who are reliable and efficient. This business is definitely worth admiring for its hard work and service.
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November 2023 by Gege Geegee
I would like to show my appreciation to Ms. Anyolina Ventura for always helping me with any request any time of the year I continue to give My recommendation and support to Pupilo Tax for having an outstanding customer service and provide with a special staff such as Ms Ventura please trust this business and Ms Ventura !
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November 2023 by Yina Diaz polanco
This is the best experience I have had with my taxes, they have a lot of responsibility with the customer, I am loving this company.
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November 2023 by Emmanuel De Jesus Flores carta cio
The company has efficient employees and I like how responsable they are. Thanks for being like that.
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November 2023 by Xavier Rosario
I appreciate having reliable people in the company to do the taxes and the process it entails.
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November 2023 by Albin Ulloa
Employees are well acquaited with the process there!! That is appreciate it!
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October 2023 by Héctor Martínez
Great work and service! Highly recommended.
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July 2023 by Monique Anderson
I don't no where to begin. I had many years of great service with Pupilo Income Tax, until the accountant I used left, and I was assigned a kid to learn how to do taxes at my expense. The owner was present to assure me the new account was competent. They advised me to create a S-Corp, promised to help me set up a business checking account, only to get to this year and do not remember charging me a fee to file for the creation of my business. I was notified by NYS my business was dissolved without my consent by this account. I later found out the account is no longer with the business. At no time, the owner, has called to explain or apologize, who was present during every Zoom call when the account trainee was messing up my taxes. I recently received notices from NYS and IRS informing me I owe more money than the account who's no longer with the company quoted. I recently emailed the papers to Pupilo, and I'm yet to receive a response or explanation. The customer service is deplorable, especially to a long-term customer. I would highly recommend going somewhere else to have your taxes done.
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July 2022 by Rafael Grau
After 5years of excellent service unfortunately not sure what has happened this year with Pupilo who knows way more customers. Congrats, but the desire to help has gone from a 10 to a 2. I can't get a straight answer on my refund status. Pupiko tells me to call my self. now I am at this alone.
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April 2022 by Calixtoplays
Their customer service is not good. If you try to reach their manager it is not happening he is never there or just doesn’t want to deal with people. The person who was doing our taxes could not answer a basic question about something that she herself put down on my tax form. from seeing them work all they do is copy and paste. I was asking them to let me speak with the manager who should know more but they don’t even want to help me with that. Be careful with what is being but on your tax forms
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February 2022 by Melissa White
Staff Friendly..Service excellent many years doing my taxes same spot..Ms.Almonte shared information for my benefits.
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February 2022 by Isaac vinas
Thank you for the good quality of customer service. It is awesome to find a company like that.
