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October 2023 by Ashley L.
I love this store. The Fenty by Rihanna selection this store offers is WONDERFUL! They have almost everything. Its very organized and very clean and the staff is helpful and gets you in and out.
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October 2023 by shawana sadlon
Not great, the lady at Sephora was nice but when she entered my address she added the wrong information.. my package never arrived but I was charged for it . Great news is I got a refund so … all good
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September 2023 by Sam Shams
Amazing
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June 2023 by Marsha Lee
Located inside of kohls, very neat and tidy. The employees are very helpful but the store is small and doesn’t carry very much.There are very good fragrances here, as well as testers.
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June 2023 by Emma Markham
Absolutely incompetent and unhelpful staff. Tried to return an item and they ran around like headless chickens trying to work out what to do. In the end they couldn’t do it (despite my app showing I had purchased the item), and I walked out. Don’t shop here unless you want to wait for ages, and hear ‘computer says no’ over and over. Stick to the stand alone Sephora, they know what they’re doing.
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March 2023 by Christine D.
Great store but never have enough stock . Staff isn't always helpful if you are looking for something in particular
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November 2022 by Angie Zilene - A.
Marisa was extremely pleasant. She took her time in helping me find the best foundation that fit my skin type. One of the best customer service experience I've had in a long time. Visit this location she'll good care of you!! Cheers
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February 2022 by Linda Grafal
Very disappointed in the Sephora location. First and foremost, the sales team is the best. No problem or complaints there. However, if you have a Sephora gift card, don't try to use it there. Gift cards purchased at a retail Sephora's are NOT ACCEPTED in stores located in Kohl's. You must purchase the card there, or online at Kohls.com. Very disappointing when you go to checkout and are told "sorry, you can't use that".
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November 2021 by Karina Cejas
Customer service is a 0/10. I waited on long for a long time, while someone was being rung up at the register and I was the only one standing. The associate at the register noticed me with my sephora bag & another associate that was running the floor noticed me on line. I waited for a long time since the customer ahead of me was being assisted. Once I got my products out on the counter, she said she couldn't take them because they had to be returned at a stand alone Sephora. I totally understand, but it makes sense for the associate on the floor or even the cashier to tell me this ahead of time instead of making me wait for a long time. I managed retail for years and you should always provide service and ask for the customer's needs. I wasn't greeted in the front nor asked my plan. If I knew ahead of time, I wouldn't have waited on line forever. Attend your service to customers once you see them with a return bag, it's a general retail rule to help that customer right away since returns hurt your sale goal. Won't be coming back.
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November 2021 by Sadri B.
i am a regular kohls shopper especially when they have good sales and the kohls bucks deal and now they have a sephora section inside the central ave yonkers store and i am not ashame to purchase some cosmetics (not for me , a gift for my lady office worker). they seem to carry everything a regular full scale sephora sells and the beautiful sales gal who has a perfectly applied face of lipstick and mascara was so helpful in helping me choose a conservative set of makeup for a gal who is not into the garish look. i spent 60 bucks and it was well worth it and if one day i decide to start wearing makeup on my lovely face i will not hestitate to shop at sephora for my glam beauty regiment .giving sephora at kohls 4 stars and sephora employee 5 stars.
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November 2021 by Mercedes C.
Sephora is one place I least expected to find at a Kohl's. But this department retail chain joined forces with all things beauty and it's the perfect twofer. Newly opened Sephora (Sept. actually), has almost everything you might find at a stand-alone location. Except, this Sephora space is compact. So instead of looking at an endless amount of high-end foundation brands with about 40+ range of skin tones (as they should) at the regular brick-and-mortar Sephora, you'll find a few here. I couldn't pass this baby up so purchased NARS and Fenty Beauty lip colors. I couldn't leave empty-handed. I mean...how could I? Service was nice- especially when the salesperson gave me a thorough product description of each. I like this new Sephora addition inside Kohl's. For me, it super convenient when I'm in this area.
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November 2020 by Jenny Martinez
The service was great & quick