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February 2024 by Mary Jezierski
Skipping self-service through the app is the way to go. The app needs some serious tender loving care. :-) U-Haul counter reps at this location are friendly and efficient.
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December 2023 by Mike Fraietta
Fast and friendly service
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September 2023 by Edwin Diaz
Good place to store items that you don’t need very clean. The people are very nice and professional
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September 2023 by Felipe Ayala
Their service has gone downhill. I was tgere early and did not get my van until 45 min later. They cost me money because I ended somewhere late because of them. Then they charged me an after hours fee. Their systems were down, and so many people were waiting.
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August 2023 by Barbara Gonzalez
Service counter rep (young lady) was professional, friendly, very helpful. Convenient location. Good selection of trucks. The whole experience — picking up and dropping off the rental was easy and smooth. Definitely coming here again. Definitely recommend.
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July 2023 by Sharon J
Uhaul Yonker 937 Saw mill Rvr- Ive rented a motorcycle trailer several times..all staff have been great. I witness Mngr Samatha handled disgruntle customer when customer given incorrect info from uhaul 800 line. Samantha was respectful and helpful. Another staff arranged my trailer while she conducted great customer sevice. My encounters have been met with great cuatomer service here.
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July 2023 by Miles Senal
The floor of the storage unit is uneven so driving carts around is difficult because there might be a dip in the floor that runs you into a wall. When using a cart, the front door has a lifted threshold which makes it difficult to bring carts in. The ladders are half broken and don’t lock or unlock for easy movement.Bathroom is clean.Parking is atrocious. There’s like 3 spots and everything else is taken by u-haul trucks.
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May 2023 by Tegan Lee
Angel the checkout person was superlative. The assistance using mobile U-Haul app was patient and productive.Angel Ben saw I was confused which truck and proactively helped.Other staff called when I was late for pickup. Very pleasant and understanding.Truck was very clean, only 3,300 miles.
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February 2023 by Joyce Orellana
I came in to purchase a box for a light saber I was supposed to return (I was having trouble finding a box that fit the actual size) so I had to buy a giant box because of length the light saber was. I didn’t catch the guy’s name but he was very helpful with picking out that box for me and suggested that I buy bubble wrapping to fill out the empty spaces.Samantha, the manager, suggested that I should cut the box so it won’t have too much space and it would be close to the size of the light saber box. I had no idea how to even start. She offered to help me and did all the cutting, measuring and taping (I bought my own tape) for my light saber box. I was so stressed that I couldn’t find the perfect fit but now I’m relieved and happy that I came to this uhal location.Samantha is kind hearted, sweet and thoughtful. She goes above and beyond customer service. I haven’t experienced this kindness in a long time. She didn’t have to cut my box for me but she did it without hesitation and she made sure it was as perfect as it could be. I truly appreciate her and her time and same goes for her assistant. If I ever need to rent a uhal or purchase other boxes for whatever reason, I will definitely be back here :)
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January 2023 by Matthew Edwards
Everyone that works here is always in a great mood and very happy to help me when i inevitably forget my access card to my storage unit. Would highly recommend!
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December 2022 by Brenton NY
On Saturday November 12 I had a rental from this location. I had left negative review about problems I had returning the truck. On the positive side Samantha was very helpful with this rental. Her communication was excellent and in the phone calls that went on between us she was very helpful. I find Samantha to be an excellent representative for the company and I just wanted to point out the wonderful job that she did.
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December 2022 by William Crawford
Great experience, everyone there super professional, and very helpful. They make it very easy to rent a Vander truck especially during stressful time when you’re moving. Have used this facility in particular going on for times and every experience is better than the next.
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March 2022 by Rico F.
A storage customer for more than 10 years and never had a problem, up until the storm of 2021. I lost a brand new and expensive home theater system among other stuff that was never returned, shown proof of damage, or compensated for. Attempts for answers or proof were never given by corporate or the facility so I took the loss and now store what was left on my property. Make sure not to use ground-level units and if you do get insured for your stored property, good luck.
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February 2022 by RAYNOR READY
Have been renting storage space here for years, no real issues to note. Don't have much interaction with employees, as I have auto pay and 24 hours access.
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October 2021 by Elmer Palma
Their service its super excellent. One of the best uhaul places I ever visited. They have plenty of trucks. And the people that works there they do their job with full commitment to top service to the people that needs their service.
