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January 2024 by jackie mcdonnell
Love this store but they guy working upstairs today- walking around with his headphone on, screaming at people before we even got off the escalator- THE REGISTERS ARE CLOSED!!! It was 10mins before closing. The registers weren’t closed and even if they were- there’s no need to stand around screaming at customers, if you don’t like retail find a new job because customer service clearly isn’t his thing.
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January 2024 by Kayla C.
My recent visit to the Uniqlo store left much to be desired. The workers struggled to clarify store policies, making my attempt to process a return unnecessarily complicated. The store itself appeared disorganized, with messy aisles and chaotic dressing rooms. The management did little to improve the overall experience. Don't bother coming to this location or company.
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December 2023 by Jenssy Benzant-Ramirez
Great clothes, amazing customer service and affordable prices
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September 2023 by Dr. Jay
This place has been selling the same plain stuff for a decade. Sometimes you need a basic thing.. but never again here. This store isn't very well kept compared to the nyc ones, plus half is cluttered with cheap licensed Mickey Mouse t shirts. And while you can pick up an online order there, they don't accept returns or even exchanges of online orders. Dying brand.
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August 2023 by David Rock
The store is very calm and gives you a relaxing vibe, I've never seen it crowded. Staff are very helpful. There's never a wait at the fitting room. The self-checkout is so quick and easy too. I rarely wait in line at this location. Come during off peak hours and you will have the whole store to yourself!
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June 2023 by Monique Clarke
Terrible return policy! Do not buy. You will lose your money when you realize something doesn’t fit well
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June 2023 by Yonkers RE
Lost money on ill-fitting jeans. Terrible customer service on returns
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April 2023 by Frances Vicario
I went shopping with my niece and her son for a school trip. I was very impressed with the selection of stores and free parking.
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April 2023 by Jack Liu
Would NOT recommend getting pants here.This location is clean, not crowded, and has a decent selection of clothing.Uniqlo pants are one size then you give them to tailor to your specific length. No biggie.I bought a pair of the pleated men’s pants with invisible hem. Measured and have them take 2 inches off the bottom. Standard at any Uniqlo location.Turn around was 2 days; again no big deal.Went to pick them up and was horrified at the tailoring service. I got a monstrosity of a butchered attempt at the invisible hem. Take a look at the photo for yourself.The grey one is supposed to be how invisible hems are done.The lopsided clearly visible hem on the beige is what I’m stuck with.Since they were altered, Uniqlo policy is no refunds or exchanges.Suggestion for the store: switch your tailor or just please don’t offer something you can’t do correctly.
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February 2023 by Kristin Cruz
Manager Andrew C. is the worst manager I’ve ever encountered. I don’t know how he got his job but he’s terrible, dismissive, rude and extremely unprofessional. He is giving this store a terrible reputation.
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December 2022 by Mohammad Momin
Product quality good, customer service good. Price also good.
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December 2022 by Dee From Brooklyn
Great store. Self check out her is the best I've seen. Staff was very helpful they deserve credit
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December 2022 by Francis Cruz
Helpful staff, unfortunately the layout of the store is a mess.
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September 2022 by Ron Poole-Dayan
Good products, but extremely bad customer service and inflexible policies. Their pants are sold at a uniform length, and in the case of a recent purchase, that length was not even indicated. After wearing them I attempted to go back and have them altered, but not before washing them. Since the tag was removed, end even though they were clean, they refused to alter them. And this is after I spent a very long time with customer support before driving 20 minutes back to the store. Customer support gave me contrary information, and the shift manager refused to badge. She asked me to go get the pants dry cleaned before they would alter them.
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September 2022 by Woody Fisher
The staff was very polite as well as helpful. Merchandise was easy to find. It was my first time using the self check out and it was quick and easy....although a human being is still my preference.
