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July 2023 by Patricia H.
Sent a prescription in at 11:00 to be picked up at 2:00. I got here at 645. It still wasn't ready. Supposed to take ten minutes?
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November 2022 by its diego
Bro, I went to this Walgreens and I had an appointment with them and they all ran out of Pfizer so they gave me Moderna. Then she asked me what health insurance I have and then I told her what I had and she said we don’t take that insurance health and I said isn’t it free and she said no, then I told her take that sign down for free flu vaccine. Unbelievable.
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July 2022 by Google user
The pharmacy here is terrible. I always call to refill my prescriptions prior to showing up and it’s never ready. I always end up waiting 15-30 minutes. Today for instance, I showed up 2 hours after my prescription should have been ready and here I am waiting. Not to mention the tech behind the counter trying to convince me to buy it over the counter even though it would have been more expensive, because she knew it wasn’t ready.
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June 2022 by Solesnil Areizaga
The pharmacy here is terrible. I always call to refill my prescriptions prior to showing up and it’s never ready. I always end up waiting 15-30 minutes. Today for instance, I showed up 2 hours after my prescription should have been ready and here I am waiting. Not to mention the tech behind the counter trying to convince me to buy it over the counter even though it would have been more expensive, because she knew it wasn’t ready.
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May 2022 by Solesnil
The pharmacy here is terrible. I always call to refill my prescriptions prior to showing up and it’s never ready. I always end up waiting 15-30 minutes. Today for instance, I showed up 2 hours after my prescription should have been ready and here I am waiting. Not to mention the tech behind the counter trying to convince me to buy it over the counter even though it would have been more expensive, because she knew it wasn’t ready.
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May 2022 by MaXi PiXGirL
Efficiency and great communications in explaining your meds - friendly and Extremely busy
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April 2022 by charles contrino
Busy always! But great hard working staff
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March 2022 by William D.
Worst pharmacy I've ever been to and hopefully won't have to again. My grandmother received a call saying her medication was ready to be picked up. Went to pick up her medications and they said the medication was ready but their system was down and couldn't release it to come back in a hour or two. I went back three hours later, and they told me I have to wait while they fill the prescription. After going off on them telling them that I was already there and they called and said it was filled, I had to wait 20 mins for it to be filled. I get called up saying it's ready, and it was an insane amount of money and two medications, and none of which that she was supposed to receive. Thank god I looked at the name because they almost gave me somebody else's medications! The names didn't even sound similar and the medication I said I was there to be picked up wasn't even remotely close to what they filled. They should all lose their jobs for such incompetence.
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March 2022 by Jon Ron
The Store is nice as well as the staff. However, no baskets to shop with, and the parking lot is Horrendous.
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February 2022 by John G.
Horrific service, total nightmare, have wasted countless hours dealing with their mistakes. Shockingly unapologetic staff.
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January 2022 by Edward N.
Used the pharmacy to fill a prescription for my antibiotic. I usually use McLean, but that location was closed and I was directed here. The staff explained the situation and was helpful, they explained to me what my options were because the prescription could not be transferred. I was understanding because with the other location being closed, I'm sure every patient in the line was a patient from that location and they looked very understaffed so I did not mind waiting the 20 minutes. They gave a call to my doctor and got a new script, filled it, and helped me so politely. Great service. I may end up coming here instead of McLean from now on.
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December 2021 by D. W.
With health insurance as a result of being a NYC teacher for the past 20 years, you would hope that you can get your prescription for insulin and insulin for your daughter who also needs it but NOPE. This Walgreen's is the most ineffective pharmacy I have ever seen. They do not receive prescriptions that doctors transmit even if you have the paper the doctor gave you confirming the transmission was successful of said prescription! More than one agency needs to investigate how they are able to remain open. I can not be the only customer who has had multiple BAD experiences while trying to get my maintenance medications. Help!
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December 2021 by Natalia Ellinikos
This is the worst Walgreens that I have ever visited. Stuff is extremely slow, ignorant, unorganized and just simply unprofessional. Parking is tiny
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December 2021 by Mercedes C.
This Neppeprhan Ave location in Yonkers, served my husband and I right when I booked our Moderna Boosters for December right before Thanksgiving. Plus we wanted to get the booster as an added measure before heading to Tampa. Walgreens administers only the Moderna and Phizer vaccines- though I'd check if they also do the J&J jabs. Big parking lot- but spaces are tight. This Walgreens is huge inside compared to others I've been to. Vaccine or Booster check-in is easy. All it took was a few questions from the pharmacy tech, fill out a questionnaire about COVID symptoms or not and hang around in the seating area until you're called. Don't let the Rx pickup queue throw you off- because it isn't the booster section. Hubs and I waited a bit and were called individually to a private room where we got poked by the pharmacist who was pleasant, quick and smooth.
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December 2021 by Stephanie Fang
Super slow, unempathetic, plus rudeeee staff working in the pharmacy area! Definitely should do better.