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April 2024 by Gunner
This is the worst Walgreens store in the country. The shelves are always nearly empty at Walgreens, and employees with a third-grade education are hired there. The female manager seems to be a Karen on steroids profiling minorities and she's misery with a face
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March 2024 by Jeck Medina
Wished I could give no stars. It's always an issue with this place opening On time . 7am opening means 7am.You should be in at 6:45am getting yourself ready to open a store.This is a huge issue at this store!! Going to try to call there cooperate office to alert then to this complete nonsense!!
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February 2024 by Mel
Store should be open at 7am, it’s now 7:11am and no employees around, doors locked with a line of customers waiting outside. Who is the District Manager for this location? Totally mismanaged!
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February 2024 by Nancy K.
Not only is there trash and garbage all over the grounds of the store, the wind carries it into surrounding properties. Walk down Kimball Ave and there's trash everywhere. Why do other properties have to deal with your trash? Who's in charge at this store? You're bringing down the neighborhood, clean up your trash!
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October 2023 by K Yu
This review is for my experience with the pharmacy. I made an appointment for Flu and COVID vaccines for my mother who 75 years old, disabled, and in a wheelchair as well as my frail 77 old father, and myself. The pharmacy cancelled 30 minutes before the appointment. The staff gave conflicting reasons for "running out of the vaccine" and for not notifying us sooner. Cancelling on such short notice is burdensome. It was physically and emotionally difficult on my parents and me (caregiver) who must prepare for the outing (getting mom dressed. getting her to the car, packing the wheelchair, etc.). It gave me no confidence in the competency of the staff at this location.
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August 2023 by Avyonne A
Items are not priced as labeled. Instead of honoring the incorrect price, the manager attempted to argue with me. Each time I visit this particular store, I have a bad experience. Nepperhan ave location gives me a much better experience. ?
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August 2023 by Helen L.
I actually was meaning to write a review back in June & never had a moment but a recent experience inclined me to get the word out. My original review was basically to write about a very nice experience I had on a day off back in June when I was browsing the cosmetics aisle. I'll get back to that later...My husband & I stopped in 2 weeks ago on a Saturday early afternoon. This was to be a quick stop for the ATM & to check if they had a few things. We were off in different aisles when my husband heard a call for "security" to one of the aisles. I myself didn't hear the announcement but ended up catching up with him in that 1st aisle right across from cosmetics. He was near the hand sanitizers. As I approached I saw a guy crouched over a large paper bag with handles throwing a whole bunch of items into the bag. I think maybe soaps or something but I was totally unsure what I was looking at & I thought at that moment it must be an employee. And then it dawned on me that we were witnessing a shoplifter in the act! When I realized what was happening I looked over to my husband & asked - Ummm, what's going on here? ... You've gotta be F'ing kidding me!! Then the criminal calmly picked up his bag of goods & walked right out as the 2 employees, one I believe was the store manager, stood by the entrance with 911 on the line. I've seen this kind of thing on the news, especially in the heart of the pandemic, but never in real life. It was very disturbing to see right before your eyes. I really felt for the store employees who made the best of an awful situation. I was very shaken up but wanted to commend the employees for trying their best to keep things under control. To my surprise, I learned that this was nothing & that it happens quite often now. So a word of caution in general when shopping, just be aware who's around & what's happening around you. I saw another reviewer mentioning some of the empty shelves. I would think it's safe to assume this is at least partly the reason why...As for my original reason for this review, I had such a great experience one Monday morning in June with a very helpful gal in cosmetics, I just wanted to say how nice it was to deal with someone who was really interested in helping a customer out! Customer service can be so lacking at times but it was just so refreshing to deal with a person who really was going the extra mile to help out! She even suggested I come in with my older discontinued cosmetics (haven't bought much makeup since the pandemic & working from home) so she could try to help me find something similar. I just found the entire experience very refreshing! Great job - 5 STAR experience there!
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June 2023 by Brenir Navarro
Worst photo department. Requested passport photos, I asked for four shots so I could select the best one. The store manager who assisted me said that they only do two shots as is time consuming and they don't have all day to be taking pictures. What I asked is 4 shots in a row that could have taken 5 additional seconds, her response was very unprofessional and baseless. In the first place, I'm paying for a service, even if it takes a couple additional minutes to get two more shots that's why I'm paying for it. I'm not getting a free service, so they can say whatever they want to costumers.Will not come back to this place.
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June 2023 by Alex A.
The typical bug chain pharmacy. The one I went to seems to never have more than one cashier, this leads to long lines for people with one or two items. Not good. They ask if you have a Walgreens card, I answer no and how can I get one? No one knows!! This store have a lot of good points and can improve on the little things.
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April 2023 by Betty Eastland
Reducing staff and locking up basic items is making shopping here a miserable experience. Basically you just go around pressing buttons hoping someone shows up. Walgreens makes the assumption everyone is a criminal and so we try to avoid shopping there now. Would rather pay a little more at a local pharmacy than deal with the atmosphere they have created and the pressure they put on employees by understaffing.
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April 2023 by robert garcia
Horrible customer service was over charged 10 dollars for a product I wanted to get help to correct the mistake but they have one poor girl working the register. Won’t be back here.
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February 2023 by M Dwyer
This is my favorite Walgreens they have everything in the Beauty Department the Beauty consultant Ariel did my eye makeup with a Makeup Revolution palette she is fantastic!
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February 2023 by Rani sayegh
Was okay good customer service
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December 2022 by Erica De la Cruz
The photo department in this store is the absolute worst....every time I order using same day service, I still don't get my photos for at least 5 days. Had to actually go to the store to be told their machine was down....ummm then you should tell people that when they place orders!!!!! And then, when they're finally ready, I went to get them only to find out that they weren't allowing photo pickup yesterday.... WHATTTTTTTTTTT????? They were already printed why couldn't I have them?????
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November 2022 by Charlene Torres
The workers in this store are real lazy! I placed an order at 9:45 pm to get picked up and they went and canceled my order saying they didn’t have the products. I sent my husband to go anyway, and the products were right on the shelf. The very same one I wanted. Lazy jokers!!! Do your job people. It’s just to boxes of Kotex’s!!!! What would it hurt to just grab them and put them aside. He was going inside to get it anyway. SMH