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December 2023 by Johann K
My wife and I both think the Yorktown Heights Bank of America branch, is by far the best branch when it comes to listening to our problem, and going out of their way spending the time fixing what needs fixing! All the staff in the Yorktown Heights branch has a friendly, professional attitude. LATOYA (think she’s a manager), was a SUPERSTAR in getting done what we needed help with!!! EASY 5 STARS!
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July 2023 by Steven Fk8
I am so disappointed on this bank, i truly don't recommend this place, I made an appointment about a week ago for today, yesterday the woman called me to confirm and i confirmed, i showed up, waited for over an hour and same woman said i was not on her schedule, what in the F,I lost my day at work to be there today, i wasted more than an hour waiting for nothing!I Honestly i heard many people have this issue with this bank,
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July 2023 by Nichole Toro
Exceptional service from Edgar & Latoya! Their professionalism, kindness, patience and hard work really shines through. Happy to have made the switch to Bank of America.
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February 2023 by Katherine Cahill
Bank is absolutely useless. Doesn’t provide even half the services others do. Always difficult to get anyone to help. If the credit card wasn’t my oldest standing account I would have closed my last account years ago. DO NOT USE!
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October 2021 by Franz Ferro
Strike 3! Each time I have tried to use this branch has been a disaster... Embarrassing and unprofessional, not prepared and extremely sloooooww basic services.They will waste your time inconsiderable and you'll see three tellers disappearing in the back and not helping people in a line that ends outside.They should seriously consider closing this branch or re-training and re-stuffing this branch.
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December 2020 by The Dog House Hudson
Strike 3! Each time I have tried to use this branch has been a disaster... Embarrassing and unprofessional, not prepared and extremely sloooooww basic services.They will waste your time inconsiderable and you'll see three tellers disappearing in the back and not helping people in a line that ends outside.They should seriously consider closing this branch or re-training and re-stuffing this branch.
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October 2020 by Stephanie Fisher
Always working with no issues...
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November 2019 by C.
DO NOT associate with this financial institution! Customer service in numerous departments are unprofessional and incompetent. They lack basic financial knowledge and are unable to answer your questions and concerns. They will promise to help you, but neglect to follow up and will have the audacity to lie to you when questioned. Their main goal is to line their pockets with customers' money in any way possible!
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July 2019 by Brian Orsi
Incompetent bankers. Wasted over an hour of our time only to suggest we either have Chase notarize BoA's own form, or fly across the country for a signature.
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May 2019 by Tal Avior
Can't make a deposit into someone's account, no matter how small, no explanation other than "you need to be a BofA customer to make deposits to someone's account" if that was the case I can just do it online duh
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October 2018 by F R
Worst bank ever !! They are slow
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July 2018 by Madison Hutto
Meh. At least there's a location in the area...
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December 2017 by Vincent Ettari
No teller on duty for over 10 minutes
