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January 2024 by Frankie
They have a large variety of lotions, scented soaps & candles. Attentive staff who let you browse the store.
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December 2023 by AV
The day before Christmas Eve and this store is listed as opening at 9, but it’s 10:15 and still closed. Employees seem to be wandering around uselessly. Customers can walk around while they get their act together. Shame….There was a mall power outage, however, tons of stores opened ~9:30….
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December 2023 by Johnathan obrien
Love shopping here. I just wish the franchise would stop getting rid of certain scents. Every time I find one I like, they discontinue it.
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December 2023 by Sarah Bautista
Very helpful staff
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December 2023 by Jessica Sunshine
All I’m gonna say is count your money before you leave this store because they will do nothing to help you when their cashiers short you on your change. I have been shopping here for YEARS, will never be shopping at this location again and I’ll be contacting corporate.
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September 2023 by A V
Find your products here! I absolutely love Bath n Body Works at the Jefferson Valley Mall Route 6 - closest highway Taconic parkway. You will love the employees and the customer service at this location, and you will find the products you are looking for!
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September 2023 by Joyce Newman
I love their shower gel.
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July 2023 by Cat P.
Store hours BEGIN at this store at 11am ********************************** They are DEFINITELY keeping up with other retail competitors revealing displays in late July for upcoming Halloween. Nice variety of products for Halloween/Fall *********************************************** Drawback(s), but the employees ARE just doing their jobs: 5-6 employees greet you at the entrance at the same time! But, I feel it's a bit overwhelming. One cannot seem to browse too far without being shadowed *********************************************** CAUTION when redeeming your "free" coupons. Had "up to" $9.95 value "free" body product coupon. The cashier told me two individual times that my 1) foam pump soap or, 2) bath soap bar didn't fall into the category of "Body product". So, putting those down I was pointed to the small travel sized liquid soaps or the mini crimped hand creams (all travel sized). Needless to say, I walked out of there what I didn't need or want. It was MY fault that I put the other items back. Cashier wasn't friendly not thanking me after my $20+ purchase Called the 800# and JV Mall Bath & Body Works was in error to not allow me to correctly choose the item that fit within $9.95 or less. I wanted to make sure I wasn't interpreting the coupon wording wrong. Not looking to throw anyone under the bus for a few dollars. Maybe the cashier was a new employee. This I don't know!! I'm just making this lengthy review on here simply as FYI so you are aware in case you plan to redeem yours too! *********************************************** I DO HOPE to revise this review in the near future and UPgrade the rating after taking a break from this store, if anything, maybe(or not) resort to an online order. I'm unsure as of now.
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June 2023 by joseph trongone
Great staff . Very helpful and pleasant to deal with. Always running sales and specials. They let you try samples. Good value for the money..
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May 2023 by Ramatoulaye Bah
Love everything in the store. The staff is very welcoming and nice. Just a great ambiance in the store.
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March 2023 by Jessica Materasso
Lots of choices, lots of deals and lots of new scents!
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December 2022 by J Richards
Bath and Body Works products are good but the Jefferson Valley Mall customer service is terrible. Prior to driving 40 minutes to the mall, I called about which coupons I could use and the staff person said bring all and they can apply all of them to my purchase. I drove there and it was a different story. I was unable to use any as they had a sale, so they refused to even attempt scanning the coupons. In addition, when I called before going there, I had asked if they carried a few products at their store and I listed the items for which I wanted to purchase. When I got there, they didn't carry three of the four products I wanted. So, they tried convincing me to purchase other products that I didn't want. When I chose not to purchase anything they were forcing me to buy, two staff gave me a bit of a rude attitude. They were deceiving to say one thing over the phone and another when I drove all the way there. Terrible customer service at the Jefferson Valley Mall Bath and Body Works. I will neither be shopping at the Jefferson Valley Bath and Body Works again nor will I recommend that location to anyone else. If I could give the staff there zero stars I would.
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December 2022 by JoAnn Natarelli-Willis
Love the products and the friendly staff. Can order online now and pick up in the store, great feature.
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November 2022 by AJ B
The store was packed from top to bottom with merchandise. Very busy place but they had plenty of staff to make the lines move quickly. All employees were very helpful and pleasant.
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November 2022 by DIANNE Walter
The sales girls are great. Very helpful.. The sales girls will try hard to find exactly what you are looking for