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January 2024 by Robin N.
I purchased a London Fog carry-on suitcase from the T. J. Maxx in Yorktown. It came apart at the seam the first time I used it. I of course removed the tags off since I took it on a plane. I didn't keep the receipt as I've purchased many pieces of luggage and never had a problem. The manager was extremely rude and would not give me a refund or credit. Very rude. I have brought items back before without a receipt and received a credit. I have spend hundreds of dollars there over the years and will never ever set foot in that store again. That is no way to treat a loyal customer. I now spent $90 for a suitcase that has fallen apart after one use.
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July 2023 by Google user
I love shopping here at T.J. Max. It is in a great location, the people are friendly and normal, and the staff is good. I have always had pleasant experiences here, as the shelves are always stocked and you'll always find what you need, not to mention the prices are. It is seldom crowded here, as it is in the city, and of course crowded somewhat during the holidays which is normal. Your welcome ?
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April 2023 by cristina oviedo
I have to say i have never experienced a hard worker like Annmarie in the fitting room who is very attentative to the customers and friendly even when she is busy. She is extremely friendly and very helpful when I come to shop here. There should be more associates like this these days. Greets with a smile, let's me know that she is there to help me if I need help.
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March 2023 by Vin Bx
Good store. Could use some better stocking of items. But in all a good store and I shop there frequently.
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March 2023 by Chris S.
Well laid out and the clearance furniture was a much nicer selection than the store in Poughkeepsie
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January 2023 by myhome pc
Oh yes!!!!I love this Tjmaxx really good variety of clothes and accessories. Well maintained and organized. It’s hard to find an associate to help you but other than that is great.Plenty of parking and convenient location !
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January 2023 by AJ B
Part of the uniqueness of the story is it's dissaray. The store is packed so full that it's like a treasure hunt.
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October 2022 by Maura D
My first time at this location. I was apple picking around the area and decided to stop. The store is well maintain and with plenty of parking. On the floor, the staff was nice, but when I came to check out I encounter this young Spanish lady that was not so friendly. As a Latina myself I felt embarrassed by the way she handled herself. My experience began by me asking her to leave the two long jackets I had purchased on the hanger so they wouldn’t wrinkle. She replied she couldn’t with out even saying “I’m sorry”. I just declined as I could just carry both my items out into the car. Then She seem aggravated by me asking her where I can find my rewards on the app as I couldn’t remember where. As she was walking away to asked someone else, my daughter noticed her rolling her eyes. I ended up finding my rewards on my own and just called her back. A message pop on the screens out my receipt which I usually received by email and print. She wasn’t to responsive but as she handled me my receipt I gave a big thank you and smile.These are the kind of experiences that make you never want to shop again at a particular store. These are the kind of employees that shouldn’t work on the front line because they affect your business and revenue.
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October 2022 by Jonathan Sorken
Like Syms but worse, great staff.
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October 2022 by Maura D.
My first time at this location. I was apple picking around the area and decided to stop. The store is well maintain and with plenty of parking. On the floor, the staff was nice, but when I came to check out I encounter this young Spanish lady that was not so friendly. As a Latina myself I felt embarrassed by the way she handled herself. My experience began by me asking her to leave the two long jackets I had purchased on the hanger so they wouldn't wrinkle. She replied she couldn't with out even saying "I'm sorry". I just declined as I could just carry both my items out into the car. Then She seem aggravated by me asking her where I can find my rewards on the app as I couldn't remember where. As she was walking away to asked someone else, my daughter noticed her rolling her eyes. I ended up finding my rewards on my own and just called her back. A message pop on the screens out my receipt which I usually received by email and print. She wasn't to responsive but as she handled me my receipt I gave a big thank you and smile.These are the kind of experiences that make you never want to shop again at a particular store. These are the kind of employees that shouldn't work on the front line because they affect your business and revenue.
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September 2022 by Gregg LaLiberte
Good selection of fashion and home accessories at very reasonable prices.
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August 2022 by Eddie Gonzalez
Good prices. EVERYTHING you need in one place.
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February 2022 by Linda S.
Ok. I checked the website to see the Sunday hours for this store and it says it opens at 10am. I also called since many times the website can be wrong . Well, they don't have the store hours available when you call and press prompt 1. It gives you the address but no hours. Somebody screwed up
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February 2022 by Alla Samuseva
During this visit, we managed to buy a lot of discounted products. This is what i like - good stuff at a good price. One of the best TJ Maxx I have visited. We don't come here often, but every time we find something interesting. We didn't have any problems. But I sympathize with those who met with rudeness here. When a boorish attitude towards you, no discounts will fix reputation of establishment.
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February 2022 by Lara Gomez
This is one of my go-to TJ Maxx stores. It’s always clean and organized.
