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March 2024 by Teresa Flores
Cristina is the best stylist I’ve ever had she gave me the exact results I was looking for! She’s very sweet and understanding she was very patient with my crazy hair lol. Definitely recommend going to her! I’m very happy with my results
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January 2024 by lisa glover
I would like to say that I'm more of a Sephora girl, but that all changed today thanks to Evan who works at the ultra beauty in Jefferson in Valley. He was so professional, friendly knowledgeable. It was a pleasure having him work with me, so thank you Evan you were absolutely amazing I will be back.
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October 2023 by Denise Jackson
I wouldn’t even give this location 1 star. Every time I go to this store I am watched and followed around by staff. Today I went and was followed around by a security guard. I am a person of color and this is not a good feeling for anyone to have when your patronizing a place of business and spending your hard earned money. I work hard, have a GOOD paying job, have advance degrees, and would never nor do I need to resort to stealing. Dear Ulta at Jefferson Valley Mall, Please do better!! Now, I will take my business to Sephora. You lost a customer!
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July 2023 by Nancy Sinnott
Jessica was amazing! She is knowledgeable about mature skin, products and did a great job suggesting shades and colors to make me look great. I needed a long overdue update to my makeup and she did a wonderful job helping me. She was fun to work with, and didn’t push to sell me anything. I totally enjoyed my experience and she was the reason why. Thank you Jessica.
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July 2023 by K J
Jessica was amazing. Went to the store looking for an updated look and she helped me put together all of the products colors and techniques I needed to feel confident adding some new products to my makeup routine. Unfortunately found out the curl smith was buy one get one at 50% after arriving home and Katrina who checked me out did not tell me this at checkout. Disappointing especially considering how much I spent.
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July 2023 by Debbie White
Stared at and followed the whole time I was in the store with my daughter. Very uncomfortable. Cashier calls you up "what's your telephone number" no hello or any other greeting. Seemed like we were bothering you, we will shop elsewhere.
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June 2023 by Jen T.
Can you guys just stop being so miserable?? I hate going to this store the staff is just so rude , unhappy and depressing...wanted to use my points on a transaction and told the person ringing me out twice before she even started scanning the items ..she kept staring down ..no eye contact ..no smile..she tells me to slide my card ..I reminded her (3rd time) that I wanted to use my points ...sucked her teeth and was visibly annoyed...will be ordering everything online from now on ...
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June 2023 by Leslie saw this
Changed my 4 stars to 2. Went looking for color corrector. My brand ($15) was sold out. Salesperson directed me to the most expensive ones there instead. One she said needed setting, but I don't use or want powder....then she says we'll you don't really need to set it, it will dry down, eventually. Really?? The next one was $45 dollars and a full palette without the color i wanted. I had to mix my own shade and was much more than I needed. She said that's all there was. I asked directly if they had any others brands and she said no. A quick minute on my phone and find at least 3 others in stock. High end and drugstore and your own brand, Well reviewed stuff too. So instead of getting an up sale from me, I left found what I need at CVS a mile away and will go to Sephora if I need any real help with a new brand. I tend to shop any face type make up bare faced so I can see what works with my real skin tone and I'm a bit older...but I know my makeup... this store treated and dismissed me like someone who had no clue.
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May 2023 by Andrea (Ady)
Disappointing. Don’t appreciate being followed around the whole store and stared at trying to put things back where I found it. Next time I’ll just leave everything where ever I guess. Danbury ulta is better than this sad little mall with sad people.
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May 2023 by Braden LuBell
Everyone there was so kind to me, and Jessica was really amazing, identifying and meeting my needs in a gentle, low pressure way, teaching me about application, and really knowing both the inventory and the artistry of makeup. I'm so grateful it was such a warm and easy experience.
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April 2023 by venzo1228
The best Ulta! Manager is wonderful and the gentleman who works there is always pleasant and well kept
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March 2023 by Cristina Marini
Great place to work and shop
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March 2023 by nina roman
They always surprise me with the products they have. I always end up leaving with something
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February 2023 by Wendy Waczek
I love the sales people at the Ulta in Jefferson Valley. They always sincerely want to assist and as a white haired senior I never feel as if there is Ageism as I have elsewhere.
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January 2023 by Emma Vasquez
Clean, great staff. Lots of different cosmetics and hair products.
