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November 2023 by pam
I purchased a new Iphone yesterday with help from Saaim Bokhari Syed, the sales rep involved. He was most patient in explaining my purchase options and assisted in downloading data from my old phone. I appreciated the clarity of his explanations.
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November 2023 by Amanda Crothers
As a new customer with Verizon, I am so glad I went to this store to open my new account. The store representatives were extremely helpful, specifically Matt, who spent close to two hours helping me and resolving any issues or questions I had. Highly recommend!
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November 2023 by Chris Nagy
Pablo was very nice and made signing up and getting the new phones ready seamless. Matt was also very nice giving us the initial quote.
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November 2023 by John DiRago
Need a new phone? Call Ratu at Verizon on Crompond Rd in Yorktown Heights.Earlier this week, I met with Ratu and I am so glad I did. Because of his expertise, patience, and great customer service, I ended up buying new phones for all our family members. Thanks, Ratu, for a job well done.
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November 2023 by BearBearSwag
Recently upgraded my mom’s phone and bought a new ipad, and Pablo was excellent. He helped us through the entire process and was super helpful. 10/10, would upgrade again. Pablo goated frfr
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November 2023 by Katie DiRago
Went in to get my new phone set up and Ratu was extremely kind and helpful. Some of the best customer service I’ve ever received!
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November 2023 by Mason Beresford
Avi and Jamier were so helpful helping me set up my iPhone 14, I went to an another Verizon store and they didn’t help us at at all. I highly recommend going to Verizon store in Yorktown heights, Great service!
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September 2023 by Meg V
if you're not already a Verizon customer or don't need something exceedingly simple, such as to pay your bill, DON'T come here. this is NOT a licensed Verizon store. I joined as a new customer on my dad's existing plan and I was lied to about almost everything, especially my bill. I purchased a phone that included a free smart watch as a promo, I was not told there would be two separate activation fees, in fact I was told I could just call 611 and they would even waive the valid activation fee of the phone. I was told my total next bill would be around $200 when it's closer to $300. I was also scammed for a $50 phone case and a $50 screen protector that broke within 24 hours. when I bought my phone, I wasn't even told I needed to buy a different charger, I was explicitly told my existing charger worked fine, and had to return to the store after I left and went home, wasting more of my time and money. I also had to wait two weeks for my "free" smartwatch when I was originally promised 48 hours. definitely avoid this store and also the one on Main St.
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August 2023 by Alan Tepper
Avi and Pablo were Terrific. They resolved my problem and told me of an amazing promotion. I bought a new phone, they transferred all of the data and set up all of my apps. And they did not try to sell me anything that I didn't need. Can't be more satisfied!
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August 2023 by Marty Markoe
The representatives at this store were exemplary. They were knowledgeable and courteous. Richard Eldridge, the sales representative was particularly helpful.
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August 2023 by JoAnn Mongelli
Great Experience. Both Avi and Pablo were very helpful and took the time to explain all the features on our brand new phones.
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July 2023 by Marjorie S.
Sandeep was very knowledgeable and helpful. He worked with me, so that I would get a discount on my cellular bill. He also let me know about a free phone offer that I was eligible for. I got the new phone, and the transfer was seemless.
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July 2023 by Maria Morano
Every time I come into the Verizon store I always get excellent help and I was with Michael today and he goes out of his way to teach me and help me with my problems!
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July 2023 by Lou Orza
Ratu is the best, above and beyond. I’m glad I came here. This is what a retail experience should be. Got my new iPhone 12 Pro.
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June 2023 by Adrianne Bonifacio
Michael Camann was wonderful! We had data concerns and he answered all our questions. He was professional, very knowledgeable and very personable. Highly recommended.
