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February 2024 by Augie Limongelli
Outstanding work topped only by the service. Staff makes it feel like a local neighborhood mom and pop store like we grew up together.I love the informal non commercial way first name basis. In the many years of service not one single issue.Thank you Yorktown Cycles.
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February 2024 by Never Stop Exploring
Tom made it possible to get my dream bike. He was great to work with. Amazing communication and was able to cater to my specific needs. Thank you Yorktown Cycles!
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October 2023 by Matt Beyers
I bought my son a bike from here on his 6th birthday. It was a gently used bike for a fair price. My boy was over the moon for it. After a few rides we discovered there was an issue with the front brakes. I got busy at work and wasn’t able to address the issue until months later. They fixed the issue without any problems and were great about it.
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September 2023 by Doug Mase
Was looking for a basic, entry-level bike to get back into cycling. Saw Yorktown Cycles online and stopped in. Tom showed me a Batch bike, pretty much exactly what I was looking for, reasonable price. Happy with my purchase. The staff are all friendly and knowledgeable. So nice to do business with a terrific local bike shop rather than a big store with no particular biking knowledge. Highly recommended!
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July 2023 by T M
Nice little bike shop conveniently located near the bike trails in Yorktown Heights. Staff was quick and knowledgeable in assessing and fixing my bike issue.
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April 2023 by victor prado
Very friendly, understanding and informed staff.Good client service. Test drives are available
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February 2023 by Daniel Alix
Very knowledgable, and honest and willing to help in any way they can so the proper bike is found to fit the customer and make the customer happy and satisfied ... also a great selection of bikes, and able to order and put together just about any bike imaginable
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February 2023 by lpass1
I had my bike completely overhauled a while back. Meant to write a review a while ago and forgot and just ran across their card so here we are. I had my bike completely overhauled and as you can see paid a good chunk of change. That's not my complaint though. Part of the job was to swap out my rear shock. When I picked up the bike and paid 630 dollars, I was told they were unable to swap out the rear shock and that the new one didn't fit. I was careful when I bought the new shock to make sure the measurements were correct. It was a direct replacement for a Stumpjumper... same model same year. When I spoke to a buddy who wrenches on his own bike later that day he said that was impossible and said 'I'll be right over." Using the tools you see here and a phonebook he swapped out the shock in about 10 minutes. Has worked perfectly fine ever since. So Yorktown is either incompetent or liars. Take your pick.
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February 2023 by L P.
I had my bike completely overhauled a while back. Meant to write a review a while ago and forgot and just ran across their card so here we are. I had my bike completely overhauled and as you can see paid a good chunk of change. That's not my complaint though. Part of the job was to swap out my rear shock. When I picked up the bike and paid 630 dollars, I was told they were unable to swap out the rear shock and that the new one didn't fit. I was careful when I bought the new shock to make sure the measurements were correct. It was a direct replacement for a Stumpjumper... same model same year. When I spoke to a buddy who wrenches on his own bike later that day he said that was impossible and said 'I'll be right over." Using the tools you see here and a phonebook he swapped out the shock in about 10 minutes. Has worked perfectly fine ever since. So Yorktown is either incompetent or liars. Take your pick.
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February 2023 by Bill Dubas
Wonderful buying experience! I called Yorktown Cycles after seeing one of their ads on Facebook Marketplace. Unlike some customers, I knew exactly which make and model of bicycle that I wanted, but I was shopping around for a good price. I called the shop and spoke with Tom to confirm that they had my size in stock at a price within my budget. Over the next few weeks, I emailed Tom to ask about sales tax, shipping, and other considerations associated with purchasing an expensive bike online/remotely. Tom was always very helpful and he answered all of my questions with patience and professionalism. When it came time for me to actually purchase the bike, I was much more comfortable with the transaction. While I spent most of the buying process with just the one person, I also want to give kudos to the employee(s) that packed the bicycle for shipping. They went above and beyond to ensure that my new bicycle could survive the worst UPS delivery driver having a bad day. Styrofoam packing material protected every inch of the frame and any delicate components. I can definitely recommend Yorktown Cycles!
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December 2022 by Tony Zelano
The bikes we rented were very nice
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October 2022 by Jonathan Sorken
Great shop, wish Alan worked Saturday.THE best bike shop in Westchester....
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September 2022 by William Putt
I wish I could give Yorktown Cycles "6 stars". My experience was nothing short of amazing.I wandered in and they did a great job of listening to my needs and giving me tips and personal service. They ended up placing a special order from a manufacturer for me. There were all sorts of hiccups and errors on the manufacturing side. Yorktown really stepped up and spent a lot of time working on my behalf to fix things with the manufacturer even after the purchase was complete and they had my money.I have lived in 14 different states all across the country and have had many experiences at bike shops where all they wanted to do was show you how much they know that you do not and then strong arm you into an up-sale. This is not the case here. This team is super accommodating. They really just want you to get whatever is best for your specific needs. They even recommended a less expensive solution than I thought I needed when I walked in the door. I live a good distance away and I will not hesitate to drive the extra distance to work with this team for any cycle needs going into the future.If you are in need of cycling services or sales, shop around, but this place should be your first stop and it will definitely be you last stop too!!
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August 2022 by robert groff
Excellent bike shop. Big selection of bicycles and gear. Fast turnaround on repairs and friendly knowledgeable staff.
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July 2022 by Karishma P.
The cycle business was booming through the pandemic but they still always made / make time for me and our bike rentals. I always felt safe, well fitted, and with a good sense of where I was going thanks to the guy here. Rentals are expensive but that's just what the market is right now.
