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November 2023 by Erin Smith
This place is so expensive. I went here to look at frames to buy and they were all way too much for thrift store items. Take my picture as an example, they’re giving me the pleasure of spending $3 more than the person that originally bought it from HomeGoods. No thank you.I was really looking forward to trying to find some good thrift stores in the area, definitely will not be coming back .
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September 2023 by Kathleen Spencer
I wanted to donate a dining room table with chairs. Yes there were stains on chairs which I was going to take care of but then they were charging me $50.00 to drop it off! He was so rude! He stated “remember!, we have overhead!” WTH!!
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August 2023 by Jet K.
This was my go-to for secondhand clothing, housewares. Back in the 70s I took a pledge to myself to shop secondhand 1st due to the environmental impact on our planet I saw happening even back then. I'd always spend quite a bit, getting gifts for friends less fortunate as well as for ourselves & home. When they reopened after lockdown, their prices skyrocketed & I won't pay overinflated prices for secondhand (hence why Goodwill lost my biz many years ago). Example: pre-lockdown there was a set of vintage Czech lustreware canisters (not a complete set btw) originally on the floor for around $8-$15. Every canister was chipped, cracked, unusable. I'd seen it there every time I went for about 4 months in a row, literally never moved from its spot. Post lockdown it was in the locked case w/ an insane price- bet it's still there as not even a collector would pay that price for something so damaged as they're quite plentiful in great condition! I understand people lost $ during lockdown, many had to raise prices but this was not an item anyone wanted at the lower price! What kind of logic is it to make the price higher? I've owned & run flea market & retail stores, this isn't how to move merchandise & they have far too much but it's all been raised to ridiculous prices so it's sitting. Another example: low end brand jeans priced higher than a high end brand on sale at Saks, what??? I'm all for keeping things out of landfills, upcycling, reupholstering, refinishing, mending, whatever needs to be done but not when at premium prices for things not in premium condition. They won't be getting anymore donations either, if this is their new policy. It's quite sad as it used to be a great place to find little useful odds & ends but no more. Oh & the man who works there is rude, unhelpful- I fainted last visit, no air, super hot day & masking, he never even looked up when I asked if I could sit so I didn't faint, I left once I could get off the floor (I'm handicapped, use a cane);. However the women are lovely, always smiling & happy to help- at least it's got that still (I think). I don't believe I'll be returning unless they realise the error of making secondhand unaffordable so that buying new is cheaper. Grave mistake on their part as it'll all sit there now, nothing going to help people in Westchester County who really need it sadly more than ever.
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July 2023 by Joelle R.
I have both donated and made purchases from here before. Every transaction was simple, staff always friendly. Very pleasurable experience
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June 2023 by Niketa Dillon
The prices went from reasonable to outrageous. You might as well buy your items new. The place is also too cluttered.
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May 2023 by Jason Bellantoni
There is so much to look at!! 2 FLOORS!! Things are always coming in and new items every day. Such a great staff and Very helpful. Such a great cause and profits stays in the community. More should exist like this !!
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May 2023 by Ron D.
Donna Simone made our task of donating furniture, textiles and kitchen contents from our late mother's home (half a mile away from YLIA!) much more difficult than it should have been. We hired a junk removal company to take everything that did not meet YLIA's criteria, and tried to donate the items which clearly met their criteria. I scheduled an advance appointment for her to "screen" everything, and she scheduled a pickup. Then, with only 24 hours warning, she demanded money to pick things up. We politely declined and told her we'd deliver (despite not really been capable of moving furniture). We arrived hours later with three SUV's filled with the furniture and she told us it wasn't a convenient day!! We prevailed, but with no help from YLIA volunteers. Beware!!
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February 2023 by Jani M.
I have been going to love in action for the past six years and it's crazy to me how much they've changed. I used to get things at an affordable price and now anything and everything is overpriced. Items that look like they've been through war cost $20. Honestly, it's more of a consignment shop than a thrift store. I used to support them a lot because they help and support the community.
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August 2022 by mario roviezzo
Donated a lot of good quality items and didn't even get a Thank You from the Manager. To top it off I wanted to use their dumpster to discard a painting they wouldn't accept and told it would cost me $50.00. Never again will I donate.
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July 2022 by AMPIN SLP
Very large establishment with a huge selection of a variety of items on multiple floors. Owner is extremely helpful with excellent customer service. She took her time with us and answered all our questions. We highly recommend!
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February 2022 by Vlora Bajrushi
Amazing thrift store in Westchester!! You never know what you’ll find. There are 3 floors to browse through and the prices are outstanding. They have pretty much everything from clothing, to furniture, to toys, to homeware. You’re definitely gonna get a good bargain here.
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October 2021 by marilyn elie
Helpful lady explained how everything worked. They take clothes on Tuesday and Thursday. Other "hard" donations on certain dates. Line up with donations in your car and an amazing crew sorts it in a flash.Their Christmas shop is lovely.
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August 2021 by allen browne
Im a little upset because im vaccinated and went in didnt have a mask and some child made a purchase and was short 10 cents so i gave it to him and said were all on the same team. The store clerk said that was very nice of you but speaking of teams you dont have a mask I replied im sorry ill take one if you have it she said yes of course that will be 1$ i said your gunna charge me for a mask after telling me were on the same team?. So i think the money has confused character honor and values will not be back until morale improves.
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August 2021 by Gianna Bella
This place may sell good products if you're shopping for thrift items. But they certainly make it very hard to make donations as do many of the local thrift stores. I think it's bad because they don't seem to appreciate those who are giving
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August 2021 by Diane Vogel
Money earned goes to a good cause. Lots of glassware and dishes and brown furniture. Thrift shops are always hit or miss -- I had no luck this time but YMMV.
