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July 2024 by Mickey Keegan
I'm always happy to run to Staples for needed supplies and equipment. They have a great website & app, but I have a store five minutes from home, so I don't always internet shop. The teller was very helpful connecting me to my coupon on the app. She had so much patience, which is rare these days.
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July 2024 by Douglas Glickert
Mike the manager was so helpful. He was supportive of all my needs and answered all my questions.
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July 2024 by Thebxoutlaw Outlaw
I receive good service from the Staples Store in Yorktown Heights.
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June 2024 by Joshua Diamond
It's a big box office supplies store. It does its job adequately.
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June 2024 by Cheri Santone
What a great store! Always willing to help find the items I need
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April 2024 by Timothy Reyes
Good for many office equipment.
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April 2024 by Joe Olivet
Friendly staff and product
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March 2024 by Edward Saxton
Great selection of printers
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February 2024 by Christopher Quinn
Violent and incompetent customers and abusive managers who micromanage their staff and argue with clientele and then don’t protect their staff from unruly guests. 0/5 StarsAlso, they charge $200+ for outdated tech that can be secured for $99 or under elsewhere. Praying this location shuts down soon.(I could better manage this place in my sleep.)Also, thanks to this location, I’m boycotting Staples for life and encouraging as many people I know to do so. Even if it takes with one other person, it will be worth it.)
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February 2024 by Geovanny LC
Customer service was helpful and the place looks clean. Plenty of parking.
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February 2024 by Judy Kelly
Terrible customer service and misleading advertising. In the self-service copy area, big signs all over the machines with discounted pricing. Yet the discount does not apply. Ridiculous. And the staff was not friendly at all. The only reason they are still in business is that they take Amazon and UPS returns. Everyone needs CS training or the store should just close.
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December 2023 by Nicholas L.
I went to this Staples to pick up a $200 gift card, and while there, I decided to buy a pair of reading glasses, for which the total came out to $227.08. There was a problem with the Staples gift cards; none of them would scan after trying multiple times. A manager, Krystal, said she would get me a $200.00 Master Card gift card, then proceeded to another register and redid the transaction. Meanwhile, the first transaction went through my bank, effectively charging me a total of $227.08 and $242.70 for the second transaction, totaling $469.78 for both transactions. I asked for a receipt or proof of transaction for the first charge that was now pending on my bank card. Krystal did not know how to handle this, so she had to call the store manager. Before she called, she was extremely nervous, stating, "Oh man, I don't want to call him." Meanwhile, I'm standing there patiently. When she did reach the manager, he could not care less. Krystal allowed me to take a screenshot of her computer. I told her charging my card twice was unacceptable, especially since it was Christmas time, but it all fell on deaf ears. I then called Staples customer service, which was worse than dealing with the store. I asked the representative several times not to put me back on the phone with the store, as there I could not get a resolution. The representative connected me back to Krystal, who took my number and said she would call me back, which after four hours she did not. So I called again and waited over 10 minutes to speak to Krystal again. I asked for a manager, which she said she was. I told her how unacceptable this was and needed a resolution, to which she said I needed to call my bank and also replied that if you come in to the store, I'll give you a discount on your next purchase. Which is never going to happen again, why would I patronize an establishment that does not care anything whatsoever about customer service and is run incompetently? Also, the employees were talking about another employee who failed to show up for her first day of work in front of customers and laughing about it. Beware if you use a credit card here. Because if there is a problem, you're out of luck!!
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September 2023 by Marcus Herrera
I’ve always had a great experience here and never had any issues. Mike had great customer service and the rest of the workers did as well.
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September 2023 by Chana White
Never had an issue. Always return my Amazon packages here with ease.Recently purchased school supplies and things were easy to find with a good variety of selection.
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September 2023 by CJ Omess
Horrible Customer Service! Went to staples with my wife at 8:30pm. Employee stated there are closing to make our way to the register at 8:50pm. Employee then stated we are shopping for school supplies too late and stated he is quitting and only there because of Covid. Employee was very disrespectful and unprofessional and I don’t think me or my wife will continue to go to this location!
