-
January 2024 by Chris Hunsinger
Quick and easy! Great company for a hassle free install
-
June 2023 by Robert Kerr
Quick, easy, and they came to me. All for a great price!
-
September 2022 by Keith Collins
Not happy!!! I have a 06 tundra and was quoted $240 dollars for my windshield to be replaced not a bad price so I set it up, the technician shows up and asked me how I was paying I told him cash he then peals the top strip off the windshield and throws it across my driveway then tells me I can't do it cuz there's rust!!then tells me he can cut it out for an additional $50 and I myself could sand and prime it and he would return tomorrow and install the new one!! This struck me as though they didn't want to warranty there work!! I'm not a body shop and given the age of the truck I would think they would inform customers of this.i called the utica office and she told me the technician was doing me a favor!! Beware people!!!!! Should be upfront and honest not spring stuff on customers that can't afford dishing out extra money!!
-
December 2021 by Ken DeFilipps
Great fast service at at good price
-
December 2021 by Joe
The lady was very helpful on the phone and gave me a very accurate quote.
-
September 2021 by J
The lady was very helpful on the phone and gave me a very accurate quote.
-
July 2021 by Vinnie Barbano
Really good people. Would recommend to All my friends. Great job ty
-
December 2020 by Christopher Feralo
Great people!!!! Lora didn't have to work and she did...had my girlfriends windshield fixed it looks great...got to meet her father Tom...great pricing great people and she made me feel comfortable and very friendly..
-
May 2020 by scott jen
Excellent service, Service Tech GB was great, arrived on time (1/2 hr) travel for them to come to me. Quick service, afterwards explained cure times and what not to do. Price was way better than safe-lite same type of service.
-
December 2019 by Melanie McLaughlin
The work was rushed and when the seal broke And the mirror fell off they were just as rude the second time if not worse. Was unwilling to do anything further. I do not and will not recommend them
-
October 2019 by Kayla Steenburg
Came out of work on Monday to my back window being shattered. I originally called safe light to have it fixed and was quoted almost $500. The tow truck driver from Skinners recommended Arrow Auto Glass to us and said they would help us out. We called late monday afternoon and they said they could be there the next afternoon. My window was fixed by 12:30pm tuesday, looks great, professional/polite worker, and they were great on the price since I had to pay out of pocket. Thank you so much for making this less stressful for me. I will be recommending you and will come back when I need to.
-
January 2019 by Jack Wilcox
At 12:15 AM, yesterday, ice, large enough to sink the “unsinkable†Titanic, slid off our house roof and scored a direct hit onto, and through the rear windshield of our 2004 Camry. By 2:00 PM the following day, Arrow Glass had the replacement windshield installed.
-
October 2018 by Justin Nonya
Not the best quality service.
-
August 2018 by Aaron S.
Gouged my truck after they replaced the back glass. Water leaked because the technician hit the 3rd brake light with their removal tools causing a water leak. Mold in the rear seat. Arrow did not follow through with their warranty. Denise handles claimed and she refused to approve a repaired now I'm stuck with using my insurance to repair the track and I pay deductible. Never using arrow again
-
June 2018 by Elaine ..
EXCELLENT EXPERIENCE I called Arrow Auto Glass after considering Safelite just to see how their prices compared and I'm very glad I did- Being over $100 cheaper in addition to the fact that they didn't charge more for coming to you to get it fixed (rather than having to go to them), I was ecstatic. The woman I spoke to on the phone to schedule an appointment was very pleasant and informative and was able to set me up with an appointment even the next day! The technician who replaced my windshield called promptly in the morning to inform me of when he was coming and he showed up in that time period and was finished within an hour. He was very nice and worked efficiently. Windshield was nicely replaced, made sure to cleanly put the registration and inspection stickers back on and even made sure to reinstall my EZ-Pass. Great service, I really appreciated what they did and I would go back to them again.
