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October 2023 by michele sacco
Mike and Don really go out if their way to find the perfect car their customers. They provide great follow up to ensure a smooth sale. They are the best !
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October 2023 by robert faniglula
I purchased a 2008 Nissan extria vehicle is in great shape low mileage I did have a couple small things wrong they took it in had it back the same day they take care of their customers I wouldRecommend Mike and don to anyone looking for a pre owned vehicle
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September 2023 by Michael Johnson
Don and Mike are very professional and caring individuals. Any issues that came about, Mike and Don resolved in a timely manner. Love the navigator and I am very pleased with my purchase. They stand behind their vehicles. I would definitely stop at Laclair’s if you are looking for a quality used vehicle. I would 100% do business with them again in the future.
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September 2023 by Kendall Morris
Working with Mike was a blessing. He did not stop working or helping me. Even when I thought it was impossible to get a bank to approve me for a loan, Mike made it happen. He didn't give up. He made sure the vehicle was 100% ready to go with no issues before I received it. He always responded back to me. Mike is very professional and hard working for his company and customers.
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September 2023 by Megan Drennen
I've literally had nothing but problems since I've financed my vehicle. All I'm given is excuses. I'm not sure if they're aware that's a lemon law out there.... get it together dude.. 4 months later, the car is barely running... well this is why. The frame is completely rotted out.
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August 2023 by Julissa Nazario
I went to Laclairs after being turned down a few places as it's in my hometown. I just asked that I was given a reliable car. I wasn't expecting a perfect car as it was a great price but it was reliable just made it back to Albany area without a hitch. Any issues I found were offered to be fixed as soon as I could bring the car back. More importantly I found it very nice that I got a call from the shop offering to pick me up if needed.
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August 2023 by Patrick Hughes
I was asked to leave a 5 star review about my experience, it was anything but. I'm going to leave a honest review. First and foremost I don't have good credit at all. I know he will use that to bash me as he does with all others that leave negative reviews. It took just about 2.5 months to sell me a car. When I get the car I first noticed the passenger side mirror was broken and the plate lamps do not work. Both I believe are part of NYSI requirements. Then I realize my driver window does not work, checked it and the motor had a burnt component in it. While driving I noticed that when I hit a bump my whole back end sways and upon inspecting it the rear sway bar needs the link and bushings replaced. Went to get my oil changed because at this point I don't trust the car. They couldn't even change the oil and I was told it was burnt and I smelt it myself. And then at the end I got spat on in the face because what was listed as a 10k vehicle online was sold to me with a price tag of 14k with taxes included in that price. I don't dare bring my car back for repairs to be made as I fear I will lose my car for at least a month. So my experience was not a 5 star experience. I will be getting the vehicle reinspected and looked over by a proper mechanic.
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July 2023 by theodore voltidis
I would definitely purchase again and recommend anyone I know to laclairs auto sales! What a great fast experience throughout! Mike is a humble human being that explains everything in detail every step of the way!
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July 2023 by Paul Intino
I have been buying cars from Mike for 25years! I TRUST him 1000% to find the right vehicle for needs at a fair price AND he backs his vehicles 100%. I recommend Laclair's HIGHLY.
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July 2023 by Joey Pots
What a completely fascinating experience, so refreshing to deal with honest , wholesome people . Right from the start I knew I was in the right place . They went above and beyond for me . If you're looking for a new to you vehicle and you don't want to be treated like a commission, I highly recommend getting your next vehicle here .
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June 2023 by Robert Kepner
Don’t go! I returned Chevy traverse back and had to threaten to go to DMV Inspection and investigation to get my money back after I gave down payment of 5000 cash , I went to my mechanic and found 2000 dollars in repairs needed. Don threatened and cussed at my fiancé saying he would just come and repo it. He had no legal standing because we were all payed up, we paid for the car in May. Didn’t get it till June it was in his mechanics garage for 3 weeks while I still made a payment, I got my money back and that night he put the Traverse back up for sale saying it needs nothing. It still needs break as they leak. Rotors. Transmission leaks. And leaks oil cracked springs, It had a new inspection sticker even though it should have failed the inspection. If you go there get the vehicle to a mechanic you trust. !! Today is June 13 2023
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May 2023 by Kelly W
Purchased a used vehicle well over $10,000 drove off lot less than 5 miles chk engine light came on gas light came on key fob light came on call him about issues right away his response people drive cars with chk engine lights all the time.. then contnues to say u bought a used vehicle what do u expect. like i said i spent over 10,000 i expect a vehicle that doesnt have issues as soon as i drive off the lot. vehicle needs a new transmission brakes and new exhaust. brought car to him 4 times keeps saying he ordered parts then says garage is busy call next week.. i havent even had the car a month.. SHADY CHARACTER AND BAD BUSSINESS
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May 2023 by Doneilous King
LaClair's Auto Sales is my one stop shop for reliable vehicles. The staff is honest, thorough, and compassionate. They are the reason I do not buy brand new cars. I need cars that will run forever, so I wait a few years to see what the review is on potential cars. I purchased my last two vehicles (Toyota Avalon & Lexus ES 350 Luxury Edition) from LaClair's, and my vehicles maintained their value. All I had to do was change the oil and breaks. If you are looking for a sharp and reliable vehicle in Central New York, LaClair's Auto Sales is the place for you. I guarantee an Amazing Buying Experience!
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May 2023 by Nancy Gotay
I just purchased a vehicle from Mike @ LeClaire’s, he’s been very great with customer services and prompt answers to my questions. Thank you Mike and Don for making my purchase quick and smooth.
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April 2023 by Michelle LaQuay
My overall experience with Mike at Laclairs Auto has so far exceeded my expectations. He has kept on point with the sale of my vehicle since the moment I made an inquiry about it. He has been very professional and understanding with my busy schedule. Will definitely do business here again.
