-
February 2024 by Andre Beson
Julie was awesome! The service was amazing
-
February 2024 by Megan Moores
We are so happy with the service we received at Telus, we lost two phones in a fire and they were so helpful and understanding. Even when the third party insurance wouldn’t help with one of the devices Telus Escalation Team removed the device and any fees and sent us to the store to get a new device set up in place of the old one. Both Jason and Steven were extremely helpful on both trips we made to Telus. We are so thankful for their help!
-
January 2024 by Nick Greening
Julie sat on a 45 minute phone call just to get my SIM card working again! 10/10 service and I’m grateful for her patience - I’d be lost if it wasn’t for her help!
-
November 2023 by Jean-Marc Cassista
Came in to purchase a new phone. Already have an account with Telus. Three employees in there and no one else. Two would rather talk and other ignored me while staring at their cell phone. I'm going to Eastlink in St. John's. Better service and gave me a quote over the phone in no time.
-
October 2023 by Donna Clouston
Exceptional service!
-
May 2023 by Jay_Jay Cee
Very helpful staff. They have a “phone dr” there on-site.
-
March 2023 by Nathan Jenkins
Honestly, the worst experience. The representative not only charged an additional fee without letting us know. I have never heard of a $35 charge as a service fee and then an additional $50 for activation just to keep my services with them. I upgraded my phone that was already with TELUS so I already paid the activation fee. On top of explicitly not addressing that the service fee was going to be charged, they just updated my plan adding an additional $10 to my bill on top of it all without tell me. Honestly, the biggest disappointment ever and I even worked in the telecommunication industry. This is just blatant disrespect to the CRTC. Would leave a zero star if possible.
-
March 2023 by Morgan Desnoyers
Won't evan take a voice-mail when trying to call about phone repair costs or awnser personal questions on here ?
-
March 2021 by Joker
Went in to change my plan, walked out not even 2 minutes later with everything sorted. Super fast and easy
-
March 2020 by Lee
Hard to get anyone to answer a call to conform business hours. Telus website says one set of hours and google says another. I wasted a 30 min drive each way yesterday and still can't get anyone to answer.
-
March 2019 by steph carr
Unable to help with koodo issues dispite being an authorized dealer and that is understandable but the gentleman was rude about the hole thing.
