NAPA Auto Parts - NAPA Torbay

Auto Parts
Hours: NAPA Auto Parts - NAPA Torbay is a convenient and reliable store that offers a good selection of quality auto parts. Customers appreciate the friendly and fast service, with staff often being personable and helpful. Although prices can be a bit higher compared to other places, the store tends to have the parts in stock, making it easier for customers to find what they need quickly. Some customers have noted that the staff may not always provide the most attentive assistance, especially when language barriers exist or if they are not given enough time. The store’s manager is praised for helping customers narrow down the best value parts for their trucks, ensuring good quality. In addition to product availability, customers suggest that staff could benefit from ergonomic improvements, such as providing stools, since employees spend a lot of time standing and working at the counter or on the computer. This change could improve worker health and satisfaction, as standing all day can cause discomfort and health issues. Overall, NAPA Torbay is recommended for its stock availability, quality parts, and good customer service, despite some suggestions for staff comfort improvements. The store is viewed as a trusted place where customers can find the auto parts they need and receive helpful service.

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1. St. John's, Newfoundland and Labrador