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November 2024 by Brian King
Its a 1 because I cant give a 0! I have been trying to speak to someone over the phone at the store in Galway (Newfoundland). I am still waiting to speak to someone after spending nearly 40 mins on hold. On my first call, I did get to someone after 10 mins. He transferred me to someone else. And the phone rang rang and rang for another 10 mins. I finally hung up and called back. No answer. On hold waiting. Another 10 mins. And then the call was just disconnected. Called back. Still waiting.
Horrible experience. Made worse because the automated voice says "Our goal is to provide an outstanding shopping experience whether you shop in store, over the phone, or on line... At Princess Auto we guarantee to make it right." Just empty words.
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August 2024 by Trevor Rowe
Great helpful staff and lots of selection of obscure merchandise.
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Perfect
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June 2024 by Bruce T
Absolutely horrible customer service! Don't expect any kind of help because they could not care less - sad 👎
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June 2024 by K.I. Matthews
Lots of selection - had what I went in for. Reasonable prices. Knowledgeable staff.
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March 2024 by Neni Rumbolt
AWESOME
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February 2024 by Deon Pretty
This is the best place in NL....I can spend hours there....love it...great prices, great service
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January 2024 by Sheldon Nicholl
Good selection. Good service.
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January 2024 by Scott Hogan
Princess auto, you know what to expect, but sometimes things surprise you and work better than you thought.
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January 2024 by Dwight Baldwin
Helpful and friendly staff
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January 2024 by David Maunder
Always a good deal
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January 2024 by Kenny Piercey
Excellent service everytime! 👍👍
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December 2023 by gortech
I'm not familiar with the store so finding my item was a process. Truck accessories not clearly marked but a few trips and I'll have the layout down. Employee was friendly and helpful. Even helped me load the cart. My favorite part was returning the cart. Rode it like a scooter.
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December 2023 by 1Fast Beacon
Friendly staff, customer service is excellent with returns / exchanges. Great place to shop for automotive / farm equipment
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November 2023 by Emmanuel Fletcher
very poor customer service at checkout and very rude customer service representative. the people that helped me were good.
