Toys"R" Us in St. John's offers a wide selection of toys, games, gear, and kids' accessories, including bikes, scooters, swing sets, and backyard play equipment. The store also features clothing, music, and goodies for kids of all ages, along with a strong focus on books such as storybooks, nonfiction, graphic novels, and popular series. Customers can shop in person or choose the free store pick-up option. The store is a popular celebration destination for gifts and a place where kids can enjoy the toy store experience. While the store has friendly staff who provide good customer service and are helpful with returns and faulty products, some reviews mention issues with the store's layout and cleanliness, noting that certain areas feel empty, disorganized, or dirty. Despite these concerns, many customers appreciate the helpfulness of staff, especially employees who go above and beyond to assist. Overall, Toys"R" Us remains a favorite for children and parents seeking toys and books, offering a fun and convenient shopping experience.
I just recieved some of the best customer service I've ever recieved this evening. The associate that helped me was Sarah, she greeted me with a friendly smile and went above and beyond to resolve my problem. This is my go to store for all things toys just because of that interaction.
November 2023
always found the place great the workers are friendly. I find returning faulty products is no Hassel they are great when say you lost your receipt always a solution I give the place a 5 stars ⭐
