“Outstanding service from everyone at NAPA Autopro - Mount Pearl, many thanks to Amy and Lori for their excellent customer service. I would recommend this centre !”
“Everything was fantastic. Speed efficiency customer service all great. From time i entered to time I left 15 minutes max . I was super impressed. My customer service interface was with Aiden Spencer he was phenomenal. Sometimes quick in practice becomes abrupt or clipped. Not this guy fast efficient friendly but was all there in the moment. He showed me everything made sure I understood and moved on to the next without making me feel like I was being rushed or dismissed. If he is this good with all his customers he deserves to be recognized (also a raise, just saying). The young fella in the pit under my vehicle also quick and efficient. All in all I was impressed with everything including the price. I will be going to them again”
“On July 23 I had my vehicle in for a full muffler system replacement. I dealt with Brian, the manager, who estimated the job would be finished in three hours, which it was right on time. The work was done by Shane, and after I asked, he showed me the work that was done.
I was very pleased with the work, and the time estimates. Both Brian and Shane were easy to talk to and made sure I was informed along the way, as Brian had to order a special pipe from outside the province the previous week. I would highly recommend this location and would return for more work if required.”
“This is far beyond the best place I have ever had the pleasure of using for my car. It is rare for me to say I trust someone, but I trust this place to be honest.
Not only that, but if I'm worried about someone I can't afford, they have been willing on more than one occasion to have a look to make sure the problem I have encountered will affect the safety of my vehicle, and if the issue can wait or is necessary to be fixed right away. I feel so lucky to have this place available to me. I will never go anywhere else again. They have never made me feel like an inconvenience or that I am wasting their time. Just very kind people, doing great work.”