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April 2024 by Harley Brigman
I used to go to this dunkin a lot because it’s convenient but it’s been absolutely terrible the past few times I’ve went I’ve stopped going all together. The staff is horrific and it shows. The last order I got from here I threw away after one sip and one bite. The coffee was awful and the sandwich was somehow burnt and still frozen?
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April 2024 by Alex Shockney
Second time I have been here in 2 months and they are incredibly rude.Here’s an idea. Hire more staff so they aren’t getting over worked and pissed off.Can’t blame a place that has a line of cars and two staff members, can only blame the manager for not staffing correctly.
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April 2024 by Maria Davis
7:45am and only drive thru is open, but door is locked. So I’m in the long car line, and saw the lady with keys let in an employee and relock it. Curious on when the doors get unlocked… is this a staffing fluke? Or habit?
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April 2024 by Holly Wood
Horrible service because management is too lazy to serve food so her hood self completely shuts all food orders down. If you want a great Dunkin experience turn around from this store. It's changed the entire outlook in the community of this managers behavior of this franchise. This company is suffering bc of her but especially the customer's. When will they replace the hood rat with some class and show more respect to our community and fellow employees!! She talks down and yells at them daily with an aggressive attitude and her sense of entitlement is repulsive.... Loose your trashy management and watch your business prosper unless your okay with no morals or standards..
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April 2024 by Adriana Araujo
They need to hire new staff because the current one is so rude specially the one on the drive thru. If you don’t like to work QUIT is not our fault you don’t have a dad! “We’re not cooking right now bc we’re short staff” stop being lazy and do your job!!!
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March 2024 by Hot Choc Mocha
First time we went in around 7.30pm, good service, would have been 5 stars.Second time at 8.45pm and third time was at 8.20pm. No donuts left both times. For a donut store not to have donuts is a bit silly. Whoever is managing the stock is mismanaging.
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March 2024 by Maurice Andrews
Good donuts and coffee
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March 2024 by ben turgeon
Placed a mobile order. Select that I’ll walk in to pick up my order. Get to Dunkins, park, walk up to the door and go to open it and it’s locked. Sign on the door says “Lobby Open for mobile pick up orders only.” That’s what I’m doing, so I knock…lady from inside yells at me “drive thru only!” So I point at the sign, she yells at the top of her lungs “drive thru only!” Super rude. The drive thru line was all the way down past the auto parts store, and I didn’t have time to wait, hence the reason I selected “walk in to pick up my order.” So I go to cancel my order in the app, will not allow me to cancel my order. So not only did I not get my order, but I also lost my money and was yelled at by the staff. This is probably the worst Dunkin’s I’ve ever been too. The lobby is always closed, and when it is open the staff is generally very short with you bordering on down right rude. I love Dunks, I grew up in New England, but this one needs some serious help. Corporate either needs to bring some people in to turn it around or they should just shut it down entirely in my opinion. And if you aren’t open for mobile orders, at least take the foolish sign off the door that says you are.
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March 2024 by Wayne Smith
Worst dunkin experience … :(
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March 2024 by Dwain McCall
Drive-through was open, employees were inside, despite being during their postop hours, the front door was locked. No posted signs or other indication that they weren’t open.
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March 2024 by Marion Curry
Love there jelly donuts and there their
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February 2024 by Garrett
Extremely slow service. Understaffed. We literally sat in line for 10+ min and left.
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February 2024 by landon Davis
Excellent
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January 2024 by Terry W.
Excellent service at the drive through. I inquired about the recipe of a Frozen Coffee w/ mocha. This location got it right, but not the one in Summerville SC ijs!
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January 2024 by Nicole Santagata
What the hell has happened with this DD? The renovations look great, but for the love of God, do something about all the flies in there, hence the 82 score from the Health Dept….it’s disgusting.The lack of customer service from the employees is such a turnoff.You’ve lost my business….yuck.Parking: Parking is sufficient
