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November 2023 by Gene Kicklighter
I came in for care and from the begining I was treated with respect. Front desk was fast and friendly. Nursing staff was funny and caring. The PA took the time to help. There was someone there not happy they could not get narcotics and it is not the fault of the office this is not the place for that.
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November 2023 by Sarah Dunn
Amazing experience! Short weight time and the doctor was super helpful. She even contacted us directly a few days later to check on my daughter.
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November 2023 by Hadley Hann
I wish I could give this place a negative 5 stars. I had a broken hand and they laughed in my face when the X-rays came back while I was crying and they didn’t do anything for me so I had to go to the hospital just to get my hand splinted and get the correct medicine so I wasn’t in excruciating pain. The ER staff said never go to this FastMed or you’re gonna lose out on all your money like I did. The ER was the best option for me because they even sent me to the surgical center so they could cast my hand since I had a severe break. I really want an apology from them or some sort of money back because in these times I can’t afford to lose out on $200 just for them to laugh in my face.
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November 2023 by Bea
The physical assistant was great, but whoever was in charge of taking my vitals and in processing me was less than stellar. She was really cold and did not seem to want to be there. She made up some of my vitals on my paperwork, which I realized after I received my after visit summary. I understand how demanding and exhausting it must be working in the medical field, but I believe this type of behavior is unprofessional. If you don’t want to be there, don’t be.
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November 2023 by Janice Pfohl
Service was very quick. PA was very knowledgeable and professional. He set script to the pharmacy right away. Coincidentally he was originally from my area and still has family in Buffalo.
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September 2023 by Patricia Giuliano
Fast med staff are busy but friendly and efficient, I have gone here for years for work related drug screening and physicals. Noreal, Tameka and Chad the P.A. are fabulous !
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September 2023 by Lenore McDonald Gunst
I live out of state and had developed an infected cut on my toe while vacationing on the East Coast. My medical plan did not have an affiliate in North Carolina. So I scheduled a visit online at FastMed after seeing 600+ average 4.5 star ratings on Google. II was the only customer there at 4:30 on a Monday afternoon. The PA, Bob, quickly examined and easily diagnosed my infection and prescribed an antiobiotic. I was finished in under 5 mins and not charged. Hiccup getting prescription filled - had to call back in am to get it resent to Walgreens after going back the evening before and the pharmacy could not find it in their system. It was ready within the hour after calling Walgreens and confirming they received it. Good experience overall and would use them again.
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August 2023 by Karla Lemus
Made an appointment and even called to confirm our appointment 8/12/23 at 2pm arrive 15 min early and the doors were locked. Waited until 2 to see if someone would open. Another person came up to the door and pulled and same result. Tried calling multiple times and calling the other nearby location and could not get anyone to answer. At least a sign on the door saying they were closed ,I would understand or a phone/call email saying they were not able to open.very unprofessional
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July 2023 by Queen B
The Medical Assistant and Nurse Practioner were great...however the receptionist, who is also the person that answers the phones is absolutely disconnected from her job. She was unwelcoming and that was over the phone and even more so upon arrival! If I wasn't in so much pain I would've left! Yes, I want to feel welcomed and reassured my care is in good hands. I felt that way once the Medical Asst. beckoned me into triage me.
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July 2023 by Rebecca Ives
Showed up at 9 on a Friday morning without an appt, out by 10:15. Front desk staff friendly and helpful, intake was efficient and the male PA we saw ( forgot his name!) was outstanding. Hope to not have to return:), but if we do, I’m going there!
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July 2023 by Erin Duffy
The staff is SO nice. They also work super quickly. I never thought I could be so impressed by an urgent care!
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July 2023 by Alexandra Carleo
Fast service and thorough
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July 2023 by Robert Wilson
I came by to get my ear checked, and the receptionist was very unfriendly. She tells me that she will need to check to see if it’s something that can be treated there. Then, she tells me that my insurance was expired. I’m not sure what was going on, but it just didn’t seem very professional to me. I decided to go on down to First Health Convenient Care.
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May 2023 by lpavlic
I took my daughter in to have her finger looked at. It was hit with a ball while playing softball. We made an appointment online. Showed up about 10-15 min early. The woman working at the front desk was very friendly. She had us fill out some info and took our insurance information. We sat maybe 10 min. Then was taken back. The nurse who checked us in was sweet and friendly. Joking around with my daughter and I. Dr. Rob came in. Super friendly. Looked at my daughters finger. she felt very comfortable talking with him. They took an X-ray and suggested some care until they had official results.we were out of there in maybe 20-25 min. I got a call from Dr. the next day to follow up on the X-ray results and he was very helpful with suggestions on further care. Overall we had a very pleasant experience and all three staff we came into contact with were great.
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May 2023 by Miss Kay
Fast and pleasant service. Appointments are booked online. Nurses and PAs are attentive, take concerns serious and get you taken care off. This is our go to urgent care on the weekend when our primary care doctors are closed.