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May 2025 by Jeffery Brower
The customer service here is very poor, I came in very kind, greeted the agent as I do everyone, stated I needed to ship some shoes and her responses started out very poor and once I got a box I asked if she had tape to tape the box up and she replies no. Now it’s not about the fact of the answer being no, it’s the way she says it because she came off as she was very uninterested in helping me after I said, CAN YOU HELP ME, she still wasn’t concerned so I said to her, IM GOING TO GO TO ANOTHER POST OFFICE BECAUSE YOU DONT SEEM INTERESTED IN HELPING ME. Her response was “OK”
Please get this under control. If you don’t want to be at work always remember it’s not our fault.
This was Saturday May 3rd, 2025 around 11:45AM
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April 2025 by Ellen Koonce
Right now I am thrilled with the Aberdeen PO. One of the workers (I believe her name is Myra) just found my package that had a status of delivered (not to my house) and never made it here. She rang my bell and hand delivered it to me less than 24 hours after I reported no delivery.
Thank you for finding my package.
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February 2025 by Sarrah Demkee
Workers are very helpful and friendly. Thank you!
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February 2025 by Michael
I truly think of our service given to ..we the public
.should th
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January 2025 by Andres Ojeda
This place is terrible. They will leave a notice at the mailbox saying they can’t go down the road but will have the package inside the truck. Lazy drivers. Went to the office in Aberdeen and lady catches an attitude saying that if they hadn’t given me the package that means it hasn’t been “sorted” out yet. Amazon isn’t at fault it’s this specific carrier place. No effort or reassurance on letting the client know where their package has been or if it will even get redelivered.
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September 2024 by Mike Mooney
This is the worst post office I've ever experienced. I’ve had packages that were not taken, they walk through my garden, throw packages, and now we don't even get mail every day. One week we only got mail three days and two days were in a row. This is unacceptable. The blatant incompetence is pathetic. They need a postmaster that knows something. Anything.
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February 2024 by Coco Koy
The female supervisor should be fired. Horrible attitude and not helpful at all.
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September 2023 by Bryan Williamson
In and out quickly very surprised.. way to go
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June 2023 by Chris George
Tried to send three basic letters certified mail. Dude behind the desk just slaps stickers on without reading the envelopes then tells me it’s my fault and he has to get a manager. Manager tries to charge me extra to fix employees mistake. I ask for my mail back to go elsewhere and he rips up receipts and throws them on the counter in front of me. “Manager” Leon was absolutely rude, and likes to interrupt. Definitely worth the few minutes to drive to Southern Pines or Pinebluff Post Office. If you can’t drive somewhere else then make sure they actually read the address on the envelope, if the first guy had done that much my mail might have made it on time. Not sure how you can work at a post office and not read envelopes.
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April 2023 by Thomas Kunik
I do appreciate when my"regular delivery guy" brings my mail.He does a great job. If I ever have an issue he will fix it right away.I just found one package at the Bottom of my steps. Another beneath my steps and one in the bushes from last week sometime.I just had a major surgery so walking is a challenge right now. Whoever delivered my mail is not the normal guy.Whoever it was needs to move along to FedEx. This is THEIR M O. Not the USPS.Fortunately the one from last week turned out to be junk, but what if it wasn't? What is it was like the car part sitting at the bottom of the step that cost a couple hundred?I had to say it but it seems that the service can not provide any longer. And they wonder why their running the red. Your approaching DeSoto standards now. Deliver whenever. Leave it wherever. Mark as delivered then actually deliver a couple days later.Round all the new people up and have the old timers train them. Not happy today. No one was here to dig the mail out from beneath the porch steps...
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December 2022 by JB Parker
Parking is horrendous at this location! Parking on front is not marked.
People park on wrong side of road
More parking is definitely needed
The post office needs a new location with more property, please someone look at the needs there!
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November 2022 by Brandon Sanderson
It's the post office, a universal, free, bare-bones federal citizen service. I use it all the time, but it's not a company, and there are certain advantages to that. I don't expect that kind of service, but the USPS has been around for a long time and that, in and of itself, provides other services. And this is a good one. I've experienced bad USPS locations in smaller towns due to poor postmasters. It's a good, consistent service overall, and the citizenry is fortunate to have it.NOTE: If you have a problem with your mail, please contact the Postmaster to explain the problem. They will most likely take steps to assist you.
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June 2022 by Siul E Montalvo-Vasquez
Always great customer service and never have to wait long :) every single employee I have had the pleasure of speaking to at this post office has always been extremely polite and helpful!
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May 2022 by Amber Birge
The workers in Aberdeen, NC never answer their phones, they will not deliver packages to residence homes just leave failure to deliver letter in mail, and they make every excuse in book why they don't deliver to residence home.
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December 2021 by Taylor Kearns
Have had multiple problems from this location. Never notified us about important paperwork until last minute with a "final notice" that it needed to be signed for or it will be sent back. I just recently received an opened birthday card. Not even scanning some packages on my informed delivery and when I checked tracking numbers, they marked that we had moved and left no forwarding address which both are lies. They returned those packages to sender after next day shipping was purchased from my grandmother as a gift. They NEVER answer the phone and often leave it off the hook so no one can call in. We went in about the packages being returned to sender and the guy said it must've been a substitute and that he would NOT check the rest of the tracking numbers (3) because he had a line. And then they did it again. They have also marked our address inaccessible on my informed delivery so I cant mark that I didn't receive it. The same day they did that, they delivered the other package I my informed delivery. The woman who delivers hit and broke mine and my neighbors mailboxes. I arrived home to my mailbox hanging because it had been pushed too hard to the left and broke the iron holding it up. My camera died that day so I don't have it recorded. But we were all outside when she did the same thing to the neighbors mailbox and all she said was "sorry the sun was in my eyes" and left. Never offered to replace it or anything.. isn't that a felony?? We are supposed to trust these government employees with packages and time sensitive items, but if complain once, you will receive retaliation. Even if it was their wrong doing. Since I am being punished for reporting or complaining, I am leaving this public review.
