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May 2025 by Lynn Shinault
Always a great experience when I go to CVS
Great customer service always
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May 2025 by Carolyn Anderson
The counter girl at CVS--801 N Advance, NC was so very helpful during this shopping trip.
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December 2024 by Jim Monroe
Looking for Allegra capsules. All they had was the 70 capsule size.
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December 2024 by Brandi S
If I could give this review 0 stars I would. You can never talk to anyone in the pharmacy only to leave a message for a return call. When I chose that I was a doctor's office to be able to get through to someone I spoke with a pharmacy tech who placed me with the pharmacist b/c after trying to get my prescriptions transferred to another pharmacy over 24 hr ago and the pharmacy stated that they had transferred the prescription and I called the new one and confirmed that they had not. I called back and the pharmacist stated she was just now dealing with it and when I asked her name she hung up on me. Extremely rude. This is not the first incident with this CVS but I refuse to give them any more business. Their pharmacy is terrible, slow and rude.
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December 2024 by Tina Fann
These ladies treat you with kindness, friendliness, they make you feel welcome from the time you walk in til you check out and leave
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November 2024 by A Sun of a Beach
The worst pharmacy I've ever had. You can't speak to anyone and your told to leave a message yet they never call you back.
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September 2024 by Sarah M
Not so sure about the new pharmacist. The last few times I’ve been in I’ve heard them playing early 2000s unedited rap. This was right before they opened on a Saturday and right before they came back from lunch one day. I mean, while I can appreciate the Lil Jon and the East Side Boyz in the right setting I’m not trying to Get Low at 7:55am at the local CVS. He doesn't present himself well and his communication is slightly crass. I’m honestly concerned about having him handle my medication.
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September 2024 by Neil Menius
Everyone was extremely helpful.
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July 2024 by Lisa Mickalowski
It’s a shame when you call the pharmacy that you get everything automated and then you cannot actually speak with a person. I have called this pharmacy four times trying to speak with a representative and it doesn’t give you the option. The only option it gives is for you to leave a voicemail and they call you back when they get a chance. This is ridiculousand it’s terrible customer service
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July 2024 by Some Body
No longer allows phone calls to pharmacy. Call store and ask for pharmacy to get around this.
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July 2024 by Carmella Fennell
I’ve been using this CVS location for 20+ years and as time passes the pharmacy customer service has deteriorated to such an extremely frustrating level that is completely unacceptable! There’s one pharmacist, Seth, who is anything but helpful! They also seem to have a problem retaining knowledgeable technicians! Were it not for my insurance mandate to use them I’d switch in a NY minute! As of this post, even though it’s a major hassle and will require added distance for me I will be switching to the Clemmons location who as always been far superior in the pharmacy and store selection of non-pharmacy products.
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July 2024 by Doug Weaver
Sat in drive thru for 22 min at this location. I have been using this location since they opened. Several times i have been asked to come back in 15 20 or 30 minutes as my prescription was still being filled. Why do they not ask the customer that was sitting in drive thru yesterday to do the same. As to not delay the 5 other customers in line at the drive thru. To top it off once i did arrive to the window only to be told they did not have my prescription. I showed them on my app on my phone the confirmation. Only to be told the app was wrong. You have lost a long time customer due to poor customer service. It has been going down hill for awhile. Customer service is easy if you put some effort into it. Good Luck CVS Advance. Walmart neighborhood Pharmacy just got all my business.
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May 2024 by Jasmine Hoeffner
Went into this CVS location just to grab some gifts for my partner's birthday. I don't want to name drop as that may cause trouble for the employee. But the cashier today was very callous for no apparent reason and unpleasant.
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April 2024 by Kathy Berry
I have to say a big Thank You to the pharmacist Andrew at the Advance location. I called many pharmacies, including other CVS pharmacies for a prescription that was evidently on back order for awhile and he cared enough to search for it and even helped me find the best price. He was so kind and helpful I am willing to change my prescriptions to his store location. Thank You Andrew
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February 2024 by Fran Travison
The young man at the checkout showed me how to recognize the OTC labels in front of items that I could use my Aetna insurance to save me money . He was very patient and kind and was nice about exchanging products I changed. Thank you ?fran
