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November 2023 by Dave T.
I had an excellent experience from my inquiry phone call to the great customer service in the store getting knowledgable help with the foresight to help me choose products for my sanding and painting project. No doubt that all the other customers were in a good mood because of the great customer treatment they get routinely; I came from out of town because this ACE store had the sanding disc in stock that was not in stock in my town's ACE store. The extra 32 miles round trip was well worth the time and gas.
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October 2023 by Bonita Quandt
Can you believe this? I pulled into the parking lot to find my Grandchild fast asleep in the car seat. Because I didn't want to leave him alone, and I wanted him to sleep, I thought "I wonder if they have what I came to find?" So, I called and an employee answered. I asked if they stocked what I needed, yes!! Then the big ask "Could you get it, ring it up cash and bring to my car? "Sure!!" And he did!! I paid him,and off he went to continue being helpful. Thanks!!
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August 2023 by Barbara
Very personable and professional staff. They're always informative and ready to assist. The selection is also great. Luv this place!
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August 2023 by M O'Connor
Sherry is fantastic, you are so helpful.so sorry for spilling monster on the floor.
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July 2023 by Mark Allen
They have a little bit of everything and a lot of Stihl outdoor equipment.Prices on some things gardening or battery powered equipment is cheaper than the big box stores.
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May 2023 by Daniel McAlpine
Remodel looks great, a lot of new products too. The only thing I wish was better was the prices, :(. But for Ace Hardware it’s about convenience so you expect to pay a little bit more.
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May 2023 by T. Scott Goldsborough
Super friendly staff really provides service on a personal level. PS thanks so much for finding my car keys!!!
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February 2023 by Jim Pirkle
Great selection of hardware, tools, supplies, garden plants, etc. Everything is orderly and well organized. The staff is friendly and very helpful.
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January 2023 by Sherri Jefferies
Customer service on point! Staff friendly and customers nice. Merry Christmas ?
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December 2022 by Tim Wall
I have always enjoyed the store and I was hoping they were going to be a lifesaver today when I remembered that they did mailing and shipping. I had to mail some important documents including death certificates that needed to go to family in New York I go back at 3:20 this afternoon and I'm getting a box but then they tell me no they're closing early because they have a meeting to go to. There was no notification on the door when I came in there was no communication ahead of time that the post office would be closing early on Thursday December the 1st and I left work to come do that because I knew it could be done quickly and I could get back to the office. I don't know what kind of meeting it was but it was handled very very poorly. Especially in the busiest shipping season of an entire year. I'm being gracious with two stars because of my previous positive experience in the store in general.
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December 2022 by Karen staten
Everyone at Ace is professional and friendly. I only have to ask a question once and I'm ready to purchase and head home to finish my home project
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December 2022 by Kristi King
Great customer service everything I shop there!
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December 2022 by Jay Jove
Talk about a helpful and reliable hardware store- this is one!
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August 2022 by John B.
First, i love their store and enjoy the employees. I have visited numerous times at this location. I just purchases a new Weber grill for $ 1500 to $ 1600. I was able to pick one out. They offer free assembly and delivery which is great. Where im disappointed is the lack of product knowledge of the staff, especially after the sale. Someone should show their customers how everything works! That's a big let down.
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August 2022 by Mark A.
Just bought a Dewalt battery powered hedge trimmer from Ya'll.It was cheaper buying The Trimmer,Battery and Charger from ya'll than the big box stores.You had to order it but it only took 3 days.I would much rather support my local Hardware Store anytime over the big guys especially if You can save me money and get in just 3 days.Used the trimmer today and it performed just like the good reviews said it would.I already had a Dewalt Blower aso I knew the batteries were interchangeable and that plus I really like my Dewalt Blower.The employees that work here in Advance,N.C. are Always friendly and helpful thats why I keep coming back.