“At this location and Albemarle, they treat you like family. I had the best experience with exceptional customer service. These guys need a raise for all of the hard work that they put into and serving their customers with the best experience possible.”
“My wife and I were camping nearby when our van would not crank. After getting a tow and dropping it by a repair shop we needed a car for a day or two. There is no cab service or Uber there so we were in a bad way. Contacting Hoffman's the lady in charge was alone and couldn't leave to come get us. One of the folks working there had just gotten off and, even though he had plans, postponed them to bring us to the office. A very nice middle aged gentleman came to our rescue. We had a cordial conversation during which he told us about his son who had graduated from Ga State University and was now playing pro basketball in Europe. He was so proud of him(for good reason). Although we were late getting back with the car the next day Ms Hoffman stayed late and then gave a waiver on the extra day. Ms Hoffman called the next day to make sure we had arrived home safely. The car was clean, comfortable, and well maintained. I would give more stars if I could to such an understanding, empathetic, and well run business.”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
