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April 2024 by Phillip Teeter
It was good, but I need recipe.
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March 2024 by Christie Johnson
Super friendly, Chris answered all the questions I had. We needed a new bed for my teenage daughter, we wanted something that will last but not break the bank. Awesome deals too
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March 2024 by Becky Broadway
Debbie was fantastic and answered all of my questions. I will definitely buy from there again.
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February 2024 by Scott Sumner
Our shopping experience was the best!!
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February 2024 by Karen Lashua
We are happy as to our purchase. We haven't gotten it delivered yet to use it. Our sales person was Reuben, he was very helpful and knowledgeable about the ins and outs. Not pushy. You could take your time checking out the mattresses before reaching a decision. Was going to check out a few different mattress stores. Mattress Firm was our first stop and it's where we landed. Bought and didn't go anywhere else. Store was very clean and presentable. Would do business there again. Thank you Reuben and Mattress Firm.
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February 2024 by Danny McRae
The information that the sales person gave was good and understandable. However, I had an existing adjustable base that i moved to another house and I wanted to be sure would still work when they brought the new mattress I purchased that my parents purchased 5 years ago from the same store. However I was told that the people bringing the new mattress to my home wouldn’t be willing to hook up the adjustable base and make sure it was operating correctly. It wouldn’t have taken delivery guys 5 minutes to check out. Not great customer service for a company this good and for products which sell for so much money.
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January 2024 by Douglas Griffin
They were very helpful & explained in details about the different mattresses.
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January 2024 by Debbie Fowler
This was truly a great experience! We were able to take our time and find the mattress we wanted. We was greeted as soon as we walked into the store and Rubeun was very friendly, polite and knowledgeable. I would definitely recommend anyone looking for a mattress, pillow or mattress protector to come visit this mattress firm. ?
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December 2023 by CHRIS SMITH
Great customer service..... Friendly environment
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December 2023 by Belinda Wiatrek
Sorry, but prices are outrageous, like everywhere else. Recommend shopping around before making final purchase. Staff member was pleasant, though.
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December 2023 by Pamela Efird
I was extremely pleased with the customer service I received by Debbie at Mattress Firm in Albemarle, NC. She has helped me in the past and everytime the experience as been great. She's very professional, and helped me to find what I needed that fit my budget. I would highly recommend this Mattress Firm for any Mattress or mattress topper needs!
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December 2023 by Quintanna Reeves
Reuben was very professional, friendly, and helpful.
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December 2023 by Phillip Harwood
Great services but the price of a twin 500.00, being the same price as a full mattress is to high.
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December 2023 by Claudia Gayle Huneycutt
Reuben was the absolute sweetest guy ever and helped me find the perfect pillow for my neck pain. He was so knowledgeable and kind! Reuben gave us the greatest experience and we will definitely come back just for him!
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December 2023 by Tara Curlee
Very nice salesperson. Helpful and professional! Thank you
