The gentlemen worker that was there the previous week is the only good worker there.The manager is always in her office talking to the other employee with her door closed. Sets the message for the company when every other bank I've been too has always had their doors opened to be inviting.
March 2024
I applied for a loan and the bank representative never got in touch with me to let me know anything, I think her name is pronounced Archana, she can't speak English! This is the worst service I've ever had from any financial institution!
July 2023
Worst bank in Albemarle. One of the workers, and I use that term loosely, can't even speak english. Larissa at the window doesn't do a thing but stand there and stare at you, not offering to help or tell you it may be a minute. Laziest woman I've ever seen.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.