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February 2024 by Zachery Lee
I swear the USPS drivers in this location have to be the worst. They are so lazy they can't even get out of their vehicle to put the package in the mailbox. "No Access to Delivery Location"
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December 2023 by emma hiott
Came in for a passport and passport photo. Was told the camera has been broken. They didn’t give me a courtesy call to bring in a passport photo, instead I was told to drive to the Walgreens a few miles down the road. A 15 minute passport appointment has turned into an hour ordeal. My experience would have been better if I was given a heads up to bring my own photo versus booking an appointment that was supposed to provide the photo.
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December 2023 by Alyssa Sammut
I went to this usps today and the old man that worked there was so disgusting rude. I can’t believe usps would have people working for them like this. It’s insane that people could treat someone so mean and disgusting that they don’t even know.
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November 2023 by Raising Cain
Refuse to get out of the truck for anything. They haven't delivered packages that were larger than mailbox. They don't leave a note to come pick up at the post office, they just return to sender. Today they were supposed to deliver a certified letter requiring a signature. Refused to do so. Lied about attempt (someone was at home) and lied about making contact with recipient of the letter. They don't care if you get your mail or not. If they have to leave their vehicle, good luck. Worst post office I've ever dealt with.
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November 2023 by Elizabeth Basinger
My packages are never delivered when the tracking says they have been. As of right now, I'm waiting on 2 packages that were "delivered" 10/4 (today is 10/9) and one that was "delivered" 10/6. I'm ok with them being delayed 1 day, but 5?? I'm supposed to be leaving on a trip in 4 days where I was going to be using these items. Now I've spent $$ for basically nothing, as I'm now going to have to buy the items in person in order to have them when I need them. Not to mention paying a higher price. Additionally, trying to get in touch with a live person is impossible. Everything needs to be online, but the website won't load completely for me to put in the necessary information. I'm considering never buying from any online company that uses the USPS for shipping. The mail person that is supposed to handle this is obviously doing a lousy job. Isn't messing with the mail and falsifying information pertaining to it a federal offense? This is not the first time it's happened.
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August 2023 by Cortlyn Kerns
My passport appointment was so quick and easy! Thanks to Matt who was great help and very nice!
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August 2023 by Nick
Not much to say outer than I hope I never have to deal with this PO again. Waited in line for 20 minutes with only one person at the counter in front of me just for the girl to get an attitude because I believed what the website said about walk in passports. This PO is PATHETIC avoid at all cost!
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August 2023 by Michael Xiong
didn’t even attempt to drop my package so i can sign off when i was home just left it at the mailbox and wrote a slip that it needed to be signed and should be picked up next week.
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November 2022 by Mark Talbert
Rarely is the line too long. The vast majority of the employees are very efficient and personable. Their shipping prices are still cheaper than the competitors.
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October 2022 by preet panda
The best USPS we have been to. The nicest people work here. They are calm and definitely listen to what you have to say. We went for passport service and their attitude was just top notch. Even though we live in Charlotte and this location was way too far but it was totally worth it. Recommend anyone in Charlotte neighborhood looking for their passport done.
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June 2022 by Gus Farmer
Do not go here if you are shipping internationally. I went in THREE separate times to try and return a shirt I purchased from Ireland & each time it was mailed back to me by customs because it was missing the electronic CN23 form. Nobody working there had any idea what that was, so I spent $30 on shipping that they would not refund me. Ended up wasting more money than the shirt was worth on absolutely nothing. Thankfully FedEx knew EXACTLY what form was required and shipped it no problem.
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June 2022 by Katie Jefferson
Very unhappy with them. I had bought a rug from Amazon and they stopped and left me a pink paper saying to "get it today 8-5" and it was "too long" ok? So I went up there to go get it and they said it was still on the truck... um, I thought it was too long to put in there? Anyway long story short 2 days later me and my mother in law got it because I don't have a truck I had to use my mother in laws to get it and tell me how this rug wasn't even that long or that heavy... very very irritated with this place. Oh and not only that, when my mother in law went in there to get it, they just asked her for the address and they gave it to her. Didn't ask for a ID or anything.. That's a little scary considering it's a federal place. So anyone could walk up in there, give them a address, and get their mail, packages, whatever they please. Not happy at all with this place. So if your mail or packages go missing they probably gave it to someone who said your address that doesn't even know you. Be careful.
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March 2022 by Janice M.
I don't go here too often but I always get quick friendly service.
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February 2022 by Sara Self
I had two large envelope clearly less than the 3/4 inch allowed and yet instead of being charged 1.16 for large envelope I was charged $4.50. when I asked why the worker said your envelope is too bulky so they can just lie and make up stuff because all I mailed was a pot holder and anit no way it's over 3/4 inch so I want my money back or at least those workers need to tell the truth and not make up stuff. At what point does "too bulky" mean over 3/4 and I didn't see no ruler. I will bring mine next time tho if I ever use the post office again. Not what I am used to back home in South Carolina we believe is customer service and truth!
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December 2021 by Robert Cleaver
I have had 4 packages delivered by usps Albemarle and four packages never showed up one of which was a ring ? and the rest was my son's Christmas. Never use this location
