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February 2024 by Angelica Reed
Great service. Defintely a go to for oil changes and inspections.
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January 2024 by Mradula Dave
Excellent service to Members and customers
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January 2024 by Michael J. Reilly III
Very professionally run. Great overall service. Direct, honest, and glad I went w them. Austin in service was dynamite to deal with. Matt at counter, very nice guy. Will certainly return.
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January 2024 by Jessica Huyck
Very professional & timely!
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January 2024 by Bill M.
Stay away. Went with $69.99 coupon for synthetic oil change, filter, and tire rotation. They said they could not do the tire rotation because I needed new lugs (incorrect). And they charged me $82 without tire rotation. False advertisement.
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December 2023 by Amber Frans
Shireen is an amazing front desk employee she is so knowledgeable and will help you book travel insurance, car, and hotels and is just so professional! Jessica is a wonderful, detailed international travel agent and will book your entire trip for you!
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September 2023 by Kathy Van Ryn
This is a clean shop with travel services. I was not a member when I walked in, but the customer service was excellent, and I signed up for a membership. I was able to get a same day international driver's license here- even on a Saturday morning!
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September 2023 by Pan K
I have used AAA in Apex Peakway a few times. Previously, they have not been great, but on par with other shops.In my last visit:1. They forgot to do my state inspection,2. I had asked for a tire rotation which they said they did. But I noticed my leaking tire was still the rear back one like before the rotation which means they lied about rotating the tires. I confirmed this at the tire shop, the tread in the front was more work, no rotation took place.3. The alignment left my camber measurement red and their answer was that tire alignments can’t fix camber,4. They “were not able to” check my transmission fluid but recommended a “transmission shop” because the “tech saw some fluid by the axle”. I have no transmission fluid leaking in my garage…Most shops are equally bad nowadays, I know. But I will try another one next time.Services: General repairs & maintenance
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September 2023 by Pan K.
I have used AAA in Apex Peakway a few times. Previously, they have not been great, but on par with other shops. Their prices have be on par as well. In my last visit: 1. They forgot to do my state inspection, 2. I had asked for a tire rotation which they said they did. But I noticed my leaking tire was still the rear back one like before the rotation which means they lied about rotating the tires. I confirmed this at the tire shop, the tread in the front was more work, no rotation took place. 3. The alignment left my camber measurement red and their answer was that tire alignments can't fix camber, 4. They "were not able to" check my transmission fluid but recommended a "transmission shop" because the "tech saw some fluid by the axle". I have no transmission fluid leaking in my garage... Most shops are equally bad nowadays, I know. But I will try another one next time.
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July 2023 by John D
Called for a last min oil change and they were able to get me in. Very professional
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May 2023 by Emily Cain
I have been taking my Jeep to this Apex location for a very long time now and I am not planning on going anywhere else. Ive met a lot of different employees over the years here, and they are all amazing. Specifically Mark Baillie, who works at the front of the store. He goes way above his required duties to help the customers. Not just me, Ive seen him be this way with literally everyone. Nicest guy ever. He is a straight shooter, which I respect. I dont know much about cars, so he does a great job of explaining the issues and my options, and he has never made me feel like he was suggesting something I did not need. He understands I am on a budget and doesnt push, yet he also makes sure I know the importance of fixing a severe issue as to not cause more damage later on. Its nice to know, being a single female with zero car knowledge, that I have someone who I trust will take care of me and my vehicle honestly and ethically. He has been instrumental in my loyalty to Triple A, both the Car care center and the membership. If it werent for him, I would have gone elsewhere years ago. Somebody needs to promote this man or give him a raise and a bonus!!!Services: General repairs & maintenance
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May 2023 by Shy B
Good experience with getting my oil change but be aware that the pricing on AAA is not you will be charged. Pricing lists 39.99 on website and I was charge $85 when I went to the location.Service: Oil change
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April 2023 by Scott Muller
They were supposed to rotate tires but did not. Only noticed because the brake dust on front wheels was still the same on my f-150. Also had mud on tires on passenger side from pulling off the road. Everything still the same after supposed tire rotation. Called back same evening when I got home and Matt blamed it on printer problem, said sorry and told me to bring back in. Left my truck there for four hours and not all service completed as promised and billed. Will not be going back. Recently had worse problems at Jiffy Lube in Apex NC with my company vehicle. Very disappointed with both. Ford Quicklane seems good but hard to get appointment and a little pricey but at least get what you paid for in my experience. Also I had a 10 coupon from from GoPlaySave coupon book but Matt at AAA said he already applied 10 coupon. After totaling up on receipt which is a little confusing it does not appear it actually came off although it lists it on a lot be item. They seem sketchy to me and beat to avoid.Service: Auto maintenance
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April 2023 by Jenny Hofler
Had an excellent experience with AAA Apex- very quick to assist, great communications and conducted a comprehensive car exam. Will use again!Services: Electrical repair
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March 2023 by Gregory Lyon
Nice polite and seemed to do a good job. But 1 hour 40 minutes for an oil change. Bruh, jiffy lube is the same price but SEVEN times faster.
