-
February 2024 by Wendy Mitchell
I love this vet office. We have seen several of the vets on staff and they have all been great! The office staff is always so friendly. Joy, the vet tech, is awesome!! Our dog can be very nervous and timid, but she walks in to this vet so happy and tail wagging every time! She absolutely loves Joy and seems happy and content to be at the vet. My son also has a dog that can be reactive and they were great with him as well. I highly recommend them as they love your pets almost as much as you do!
-
November 2023 by M. C.
I love it! I followed my furbabies "PCP" to this hospital because she's treated us with care and compassion, especially during the rough times. ?The staff is so down to earth, and the atmosphere is welcoming, especially for nervous pups.
-
November 2023 by KM Allen
Wonderful vet practice. Very caring docs and techs. Dr. Virgil is great! Made the visit comfortable for my skittish older dog.
-
October 2023 by Chris Marceca
AVOID - Their prices have always been on the high side, but lately, it's become even more exorbitant. Unfortunately, they're not willing to provide prescriptions that would allow you to explore more affordable options for medications elsewhere. My last visit took place in April and extended into May. Initially, I brought my limping terrier in for an examination, but the vet found no apparent issues with her range of motion or overall health, suggesting I keep an eye on her.Things took a turn when I needed a refill for Simparica Trio for both of my dogs. Instead of a straightforward process, it became a saga of repeated blood work orders sent to the lab. Any slight irregularity prompted more tests, with a sense of urgency as if it could be something severe. After all the tests, it turned out that my dogs were perfectly healthy, albeit overweight, which I already knew. I ended up paying nearly $2000 for essentially nothing, and my dog continued to limp.Months later, I'm still making payments on this bill. When I returned for my next Simparica Trio refill, I was hit with a surprise balance of over $200, which they had failed to invoice me for due to their mistake. The total bill, including the medication, exceeded $600. I explained that I couldn't afford that amount at the moment. They agreed to sell me the Simparica Trio and allowed me to work out the remaining payment.I have Pet's Best insurance, which can be helpful depending on the circumstances, but they require a specific receipt for reimbursement. I've been requesting this receipt for over a month, but they keep promising to send it and never do. I've spoken to the new office manager twice, and she assured me both times that they would send the appropriate receipt for the Simparica items ONLY by the end of the day, but it never materialized. My emails to them go unanswered, which is quite a departure from their previous prompt responses.While they may be skilled veterinarians, their management of the business leaves much to be desired, and their office staff's incompetence is glaringly evident.
-
September 2023 by Janyne Kizer
WOULD NOT RECOMMEND. What most people want from the veterinarian is compassionate care. If that is what you are looking for, this is NOT the practice that you want to use.When my dog started having breathing problems, I called the vet as soon as they opened. I was told that the vets were not in yet and to call back in 30 minutes. I called back 45 minutes later and was told that they had not had a chance to talk to the vet yet, but they would call me back. I waited over an hour and never received a call back.I called again and was told to take my dog to another vet for an examination. My dog was later diagnosed with a terminal illness and we worked with a hospice vet.After my dog passed away, we sent her ashes to this practice, as is customary. However, they refused to accept her ashes. The hospice vet was shocked, as she had never had a patient's ashes refused by their regular vet before.I was disappointed with the lack of care and compassion that this practice showed us. I would not recommend them to anyone.UPDATE: I would like to share that despite the fact that the owner stated, "we'll be contacting you soon," that never happened. I WOULD NOT RECOMMEND this veterinarian.
-
September 2023 by Heather Long
They are great but we just can’t afford them any longer. They used to be reasonable but they charge so much now.
-
September 2023 by Susan
Always great! Love these people. They have taken care of 4 of our dogs!
-
September 2023 by Janyne K.
UPDATE: I would like to share that despite the fact that the owner stated, "we'll be contacting you soon," that never happened. WOULD NOT RECOMMEND this veterinarian.
-
August 2023 by Holly Benton
Everyone there is really kind and cares about the animals. I don’t feel like they’re trying to “up sell” me but help me make the most informed decisions for the care of my pets.
-
June 2023 by Calvin Sharpe
Every employee we’ve interacted with has been professional and kind. I completely trust them with my dogs.
-
May 2023 by mamakpd
I am so lucky to have found this practice and Dr. Bailey about 5 dogs ago and a little over 20 years. His heart is genuine, down to earth and so knowledgeable in his field. There is no replacing this doc, with the amount of trust that I have for him and his office staff. Time rolls on and all things change but the front staff of this office is always so kind and friendly.
-
May 2023 by Michelle Brinn
Patient and thoughtful staff! They didn’t rush us, or push us for specific services and were incredibly informative and kind to my pup. Thank you!
-
April 2023 by Ricky Brown
The service with Dr Virgil was great. She really took the time with our dog. She also helped us find the best price option because our visit was so expensive.The only complaint about this place is the prices. The prices are a lot more than 2 other vets I have been too and because of the prices we are not sure we are coming back. The check up was $85. The other places I have been the checkup is normally 60 maybe 65. The meds he needed were 185 @peak and 115 at are previous vet. We are talking about almost $100 difference on one visit.
-
March 2023 by Anna Johnson
I don’t trust a lot of people with my dogs, but I trust Peak Plaza with my whole heart! They’ve taken the best care of our our animals for over 15 years. They take great care of their owners too ? They’re a super trustworthy practice and treat you like you’re the only patient they’ll see all day! Can’t recommend them enough.
-
October 2022 by A Elder
They saved my dog's life and I am so so grateful. Dr. Grassi and staff was extremely compassionate, helping me gently carry him from the car. He is not a small guy. The price was fair and transparent. They made sincere recommendations but did not try to influence my choices with anything but informative medical input. From medication, to pain management, diagnostics, everything. I would trust no one else with my animal like these providers. Absolutely excellent people who truly cared about him and wanted best for us both.
