-
October 2023 by Saint Cyr
Great customer service at that location. Will go back again.
-
August 2023 by Sandra L.
Franklin T. Went above and beyond to help me with my brake light situation. Will recommend.
-
August 2023 by Ramiro Fernandez
Good place to have around when in need of a mechanical part, the service is lacking, the new generation of employees are not customer oriented, they do their job but the client attention is not there anymore. Regardless, thanks for selling parts when one is in need.
-
July 2023 by Ayodeji Oluwase
Awesome service. Worked with Kim C., who was so funny and helpful. The technician helped change the battery promptly too. Thank you
-
June 2023 by Fernando Damasceno
Everytime I need a part I prefer this site, because the attendants are always helpful and bring suggestions and solutions.
-
June 2023 by Suzanne Hopkins
Super helpful staff! They tested my battery, found out it was going bad. Easily identified my options and installed a new battery and wipers within minutes.
-
May 2023 by Gilda T.
My car wouldn't start and we were staying at a local motel near the Apex location. The manager, Julien, came to jump start my car, and asked me to follow him to the store so he could check it out with the diagnostic machine. Employee Jerry was also very helpful and kind. Julien replaced my battery for me. He was amazing! That store will definitely be my go-to while we're staying in Raleigh area.
-
May 2023 by KiNo DaOn3
Javon was awesome with his explanations and advice. Top notch service. Thanks.
-
March 2023 by P F
Very friendly staff. Clean store. Super great environment.This location has most of the loaner tools in the catalog.
-
February 2023 by Danae Misegades
Needed to pull in to run diagnostics with 3 kids in tow. The staff was friendly, extremely helpful, and very courteous. Definitely went above and beyond. Great service!
-
February 2023 by Lou P
Great serviceHad the three items I neededJerry took good care of me
-
February 2023 by Dan Shapiro
Prices are competitive to online prices at Amazon, Walmart etc. Employees here were helpful and very accommodating doing a delayed exchange for me.
-
December 2022 by Matthew Henderson
My wife and I came here to pick up some parts for our vehicle. Glad we came to this location because the employees were very friendly and helpful. Kim and Melissa were great and helped us get what we needed. Definitely recommend this location.
-
December 2022 by Rob Connett
My wife's car battery died last week. We got it jumped and it took it to this Autozone to get it checked out. They ran their tests and confirmed we had a bad battery and needed a new one. Frank took a look and said with the setup under the hood of our 2016 Ford Escape, and how the battery is located in the back corner, it would take a little longer to replace/install. We were on a time crunch, but were told we would be good for the week. So we came back this weekend and found Frank, who said "technically, I'm supposed to be on vacation. But I had to come in to help out my co-workers for a little bit." He remembered us as "the couple that needed a new battery," and said he would stick around to install our new battery because "I promised you that I would." Even though he was supposed to be on vacation, he stayed an extra half hour to get us our new battery and get us on our way, all while being very nice and positive and professional. Thank you so much, Frank! I promised you I would leave a positive review because you deserve it, and others deserve to know how awesome you are! If we are ever in need of any other parts for our car, we will definitely come back to this Autozone! It's great to know they care about their customers and are willing to go out of their way to truly help.
-
November 2022 by Phil Echols
If I move to another state, I will drive back to Apex, NC just to visit this AutoZone. Frank and Erick offered service ABOVE and beyond what I’ve ever experienced at any other location. My battery needed replacing but it wasn’t a simple fix. They took their time and resources to problem solve and fix the issues. It’s no question they are both doing work where their passion intersects with their talents. I highly recommend this AutoZone.
