Bright Horizons at Apex

Most Recent Comments

• August 2023 by Brynna Boehm
  We adore Miss Tatiana!! She loves the kids like her own, is so sweet, nurturing, and creates stimulating activities every day! It means the world to us knowing our son is so cared for!!
• January 2023 by SES SSL
  We LOVE Bright Horizons! My child was at this center all the way through KP2 and started kindergarten this year. Bright Horizons thoroughly prepared our child for an extremely seamless transition to kindergarten who was more than ready to start elementary school. We miss Chef Raul and all the teachers and staff! This center had a bit of a slump before the pandemic with some director turnover but that has since been rectified; the current director is fabulous!! And they handled COVID-19 very well. Our child never got COVID while there and never had a classroom closed due to COVID. We will always be grateful to BHA for taking such good care of our child!
• December 2021 by I Love Jellyfish
  Wow, after searching this place up it has changed a lot. I remember my parents used to bring me to this preschool and it was a great experience. The staff were really nice, understanding and compassionate. They would never give up on the kids and they were amazing. Another thing was that the food was ON POINT! it was absolutely delicious the meal options were very diverse each day. And they include breakfast as well :)) (Also if your child cannot eat something or has allergies they write it down on a chart near the cafe that list the your Childs allergens or things that cannot be consumed) Another thing is that the playtime was very flexible and we got to learn new things each day depending on the activity AND THEY ALSO HAD YOGA!! and on each Tuesday there would be a guest who would create music and was very inclusive and fun. And at the end of the day was kind of like nap-time/afternoon snack and dismissal. They would also have all the kids nap until their guardian would come and pick them up. They would also give an overlook on how the child did and how they improved and behavioral notes. But something was a con was when they had feild-trips I wasn't able to go to a lot of them because you couldn't go with the daycare your parents or other chaperones had to take you. This was inconvenient for some kids as their parents were not able to take them BUT it was completely fine because they daycare would take care of your child until you come and pick them up. But overall, I definitely recommend this daycare/preschool for your children(s) :))
• December 2020 by Molly Dillon
  The safety and protocols in place have been incredible! I feel like my child is in the best hands during such a tough time. Teachers have gone the extra mile to make sure parents still feel in the loop, even though drop off is at the front door. I cannot say enough positive things about this center! We are so pleased!
• December 2019 by Catherine Gadsby
  First of all; the schools great, teachers are friendly. The only problem is the director. She’s so rude, as I talked to Catherine Finely apart of the administration there; she was super nice to get me started in my EDU 184 practicum. As soon as I came back to bring all the necessary items; the director snapped at me, gave me attitude and was so rude. The worst part is their COMMUNICATION! They are absolutely terrible with communication. She never even emailed me back. Never set me up with my practicum. Or picked up the phone when I’ve called several times. I’ve found my practicum elsewhere at an actual 5 star center whose way better. What they need is some big improvements. Just saying.
• December 2019 by Stuart Gordon
  I am truly grateful for the experience my daughter had at Bright Horizons of Apex. She formed positive, loving bonds with her teachers in her Infants class and Toddlers class. What impressed me the most was how much she was learning at school at Bright Horizons. Lasha and Tatiana did so many creative activities with the little ones in their care: it was truly impressive and made an impact on my little one. We moved and had to switch daycares and it’s made it even more obvious how quality her experience was at Bright Horizons of Apex! We miss this place!
• December 2018 by Diana Rothfuss
  Caring staff and top-notch Kindergarten Prep. When we moved from NY, this was by far one of the best centers we saw in the area. The admins are easy to work with and the teachers really love what they are doing - all reflected in a low turnover of teachers at the center. We currently have three kids enrolled ranging in Infant to Kindergarten Prep.
• December 2018 by Amber Emerson
  I am a current employee at this location. I have been here since 2015. I absolutely love everything about this center! I love how welcoming and loving all the staff are. There was a time when the administration staff were going though changes and there was an adjustment period. However, this was quickly turned around by Lauren, Catherine, and Kate--the wonderful administration team. All three worked hard to make the transition as smooth as possible for the staff, families, and children. The curriculum of Bright Horizons allows for the children to be fully engaged in various aspects of learning. All of the staff members truly love what they do daily and that is evident! Even if I was not an employee I would highly recommend Bright Horizons at Apex to any family that is looking for high quality care for their child (ren).
• December 2018 by Dimitrios Tanios
  We have been at BH for 3 years and couldn't be happier. Our sons have had loving, innovative and caring teachers in every class. Yes, there are transitions that take place, teachers leave but that happens everywhere and in every working environment and we have always been pleased with the way that the school works with those transitions by talking with the kids and with us as soon as possible.From the infant room to preschool we have been consistently pleased with our teachers. Extra cuddles in the infant room and now conflict resolution and affirmations in preschool - it is amazing to see how the teachers work with these kids.We were terrified at first at the prospect of leaving our children somewhere but now it has become a second home. The admin staff is knowledgeable, experienced and takes a personal interest in each child - looking out for what is best for them in particular in their specific situation. We have been to many daycares/ preschools and I think that BH Apex is above and beyond- first and foremost in their attention to the child, his or her learning and emotional self. I recommend it to everyone who asks.
• December 2017 by Ashley Bryant
  This Bright horizons puts on a lovely facade for parents, but cares absolutely nothing about the children or the staff. They constantly leave teachers out of ratio, blatantly tell teachers to lie to parents about how their kids get hurt, lies to parents about things that happen in the center, etc. The morale has completely declined. The teachers hate working there & are quitting by the dozen. Parents have told me personally that they chose to leave this center because of admin staff & the concern with teachers leaving. It's sad because this used to be a great center. A teacher was transferred to another center for allegedly verbally abusing children (the state was involved and this is public record) & another teacher is currently on leave after being accused of physically hitting a child, but will probably return because "there isn't enough evidence". Several parents were against Lauren Symonds becoming director & did everything they could to prevent it but it wasn't enough. Now she's barely on site & when she is, you can almost count on her boyfriend hanging around the center with her. The entire administrative staff are liars & manipulators & the regional director Lori Little isn't any better. Her only concern is protecting the reputation of the center, not the children or the staff. I'd think twice before bringing my child here, despite how pleasant this center seems when initially touring.
• December 2017 by G M
  I feel sorry for anyone with kids enrolled at this center. You guys missed the good times by about 4 years—back when Jennifer and Taylor were running things. Both of our kids attended this care center from 3 months old up until Kindergarten. Our oldest was fortunate enough to experience the heyday when Kathy was on her way out and Jennifer took her place, and Taylor was 2nd in command. I won’t elaborate on those times because they are long gone, but Jennifer would tackle any issue head on and Taylor would brighten even your worst day with her indescribably uplifting attitude and personality. Our second child unfortunately didn’t have the same experience. Soon after our youngest started the regime change began with Sondra taking the reigns. I don’t think she did a bad job but she had zero personality and since she started the teacher turnover rate increased dramatically. She was there a few years until she left for another opportunity and then they put the kids in charge—Lauren (director) and Catherine (business manager—whatever that is at a daycare). These two had no business being in the position they were given. These two had even less personality than Sondra, and I know it’s hearsay but I’ve heard from multiple sources that Lauren did not get along with many of the seasoned teachers. It wasn’t long until Lauren took the director’s chair that our favorite teacher left, Victoria. At that point our youngest had about a year and a half left and it was agonizing, but the center location was convenient and there were still a few trusted veterans left though not in our child’s direct care. I can’t believe what I saw happen. The center was exploding with new families joining, all while the good teachers were leaving and younger, less experienced teachers were hired but soon replaced with more young teachers. It was hard determining who the real teachers were (as opposed to helpers) because of the high turnover. When we left this place they had a few veterans left—Pat, Brenda and Ms. A, but they worked with the younger kids. It was obvious they were cutting hours of the real teachers—you never saw them at drop off or pickup. I will say that we really liked Lindsay as our pre-K teacher, and our daughter just loved Peter while she was in pre-school. In summary, the good times were hit and miss since they put the kid (Lauren) in charge. Until this day I do not know what that Catherine girl did there but man what a poor decision to put her at the front desk with her sour face and attitude to great you in the morning at drop off or afternoon at pickup. Bright Horizon’s in Apex really turned into a cold place after Jennifer and Taylor left. I would not enroll another kid at this place. Fortunately there is another daycare at about every corner in Apex. Good luck!
• December 2017 by Colin McNaughton
  We transitioned our girl from Bright Horizons in Raleigh and the switch was seamless. We really love this location. Great staff, engaging curriculum, good menu and facilities always seem to be updating. Making the drive from Holly Springs to Apex was absolutely worth it.