-
January 2024 by Sherwood H.
They stand behind the work 100% ,I.had a friend that went there and said they want out of there way too make me know what they were doing.
-
January 2024 by Pan K.
Staff very helpful. Heidi at the front desk took care of me, very polite and customer focused. The repair took a little time, but overall good experience with the staff.
-
December 2023 by Charlie M.
My Toyota 4runner needed a starter and a shock replaced. Heidi the service advisor was very responsive to my vehicles needs. They were up front about everything. Now I have my baby back and I am very glad I chose Christian Brothers Automotive. They don't disappoint.
-
December 2023 by Cathy P.
I live in NJ, but my granddaughter lives in Durham NC. I needed someone there to service a vehicle I had given her. I found Christian Brothers and requested a quote. Well I received a phone call (after business hours) from the owner Kenny & the conversation was so comforting. Kenny assured me his services would take care of the vehicle. They did and my granddaughter was pleased, so am I. The busibess name is indicative of the man himself. Thank you Kenny continued success on your business and in your Christian life. Blessings from C. Pressley NJ
-
December 2023 by Thomas Pham
My Background - I have about 8 years of experience working on cars in my uncles auto repair shop over the summers. Additionally, have to two ASE certs under my name so I am pretty confident in the more simple repairs. I have also just moved into the area from a different state and my apartment manager forbids me from working on my car in the parking lot. I also have no friends or family in the area that I can ask to use a garage/driveway to do the repairs.It is a Tuesday night and I found that the coolant is leaking from my car. After some simple diagnostic, I find that the leak was coming from my water pump and thermostat housing and reached out to a few vendors on Yelp for a quick quote. No less than 30 minutes goes by and Kenny (the shop owner) reached out to me. I provided Kenny with my details and I was promptly provided a quote the next morning.Pricing was very competitive and Kenney was accomodating with explaining the various options that I have.At the end, my wife jumped the gun and took our vehicle to be serviced at another shop across the street since my apartment manager wanted the leaking vehicle out of the lot immediately.I will be sure to take my vehicles here for any other services.Score:Customer
-
November 2023 by Thomas P.
My Background - I have about 8 years of experience working on cars in my uncles auto repair shop over the summers. Additionally, have to two ASE certs under my name so I am pretty confident in the more simple repairs. I have also just moved into the area from a different state and my apartment manager forbids me from working on my car in the parking lot. I also have no friends or family in the area that I can ask to use a garage/driveway to do the repairs. It is a Tuesday night and I found that the coolant is leaking from my car. After some simple diagnostic, I find that the leak was coming from my water pump and thermostat housing and reached out to a few vendors on Yelp for a quick quote. No less than 30 minutes goes by and Kenny (the shop owner) reached out to me. I provided Kenny with my details and I was promptly provided a quote the next morning. Pricing was very competitive and Kenney was accomodating with explaining the various options that I have. At the end, my wife jumped the gun and took our vehicle to be serviced at another shop across the street since my apartment manager wanted the leaking vehicle out of the lot immediately. I will be sure to take my vehicles here for any other services. Score: Customer Service: 5/5 Value: 5/5
-
November 2023 by Pranay Gupta
I recently had my Nissan Rogue serviced at Christian Brothers Automotive Service in Apex and I must say, I was thoroughly impressed. One of the standout features of my experience was the detailed inspection they performed on my vehicle. They provided me with a comprehensive report, complete with pictures and recommendations for future maintenance items. This level of detail is something I have not experienced at other auto shops, where similar inspections would have cost several hundred dollars just in labor. Both parts and labor were fairly priced, and they were not pushy about recommending unnecessary services. The appointment scheduling was perfect, and I was in and out within an hour. While waiting, I was able to enjoy their comfortable seating area, complete with free Wi-Fi, good coffee, and snacks. Their detailed inspections, fair pricing, and excellent customer service make them a standout choice. I will definitely be returning for future services and recommending them to my friends.
-
November 2023 by Flak
It's so great to deal with a shop that has everything online. It makes it so convenient. The staff is extremely friendly and helpful. I never felt they were trying to overcharge me. I had an insurance claim and it was seamless!Services: Tires
-
November 2023 by Greg Williams
This shop details the issues one by one and backs it up with helpful facts so you know you're not being given a story. I brought in an old truck which needed a lot of help and they itemized all the issues allowing me to budget the fixes in stages. Very trustworthy and quality work.
-
October 2023 by Cameron Yates
The people who work at the front desk are all extremely nice people. The first time I brought a vehicle there quick lane told me my engine was basically broken. Christian bros saw it was just a spark plug that came loose and charged just a diagnostic to fix it. I thought, this is my new place!I then brought my brothers 2013 mustang there for tires, brakes, and a clutch.They completed the repairs and then the car drove terrible. We brought it back and they seem to have fixed the issue that they messed up.Then it started having more problems along with them having broken the gear shifter when reinstalling.I brought it back again, and just asked they replace the shifter for free and I paid for a new one.Since then the transmission has been in limo mode, which it never did before, and they say it's not their fault the transmission is just now happen to be going bad.I spent around $2500k in labor for them to break the car multiple times... they are always nice but their prices are over inflated their skill does not match. Get a second quote at least.Maybe an oil change here is fine, or a diagnostic but don't get the repairs done here if you like money and a working car...
-
October 2023 by Angelina Noble
While the people are nice and courteous they almost ripped me off and they are not so "Christian". I took my car there for an oil change and I asked them to just do a check because I was traveling a long distance and I got a text a few hours later from the office team letting me know the car was done and there was an inspection report attached. The report showed I needed front brakes and rotors and also rear control arms because they were broken. The total was going to run me about $1500 worth of work. I declined the work and took it for a second opinion. The brakes DID NOT need replacing and the rotors were a little on the used side so I had those replaced. My mechanic said what most likely happened is the place where I bought the car from had the brakes replaced and left the old rotors....simple fix. Now the rear control arms is where he laughed and showed me they were not broken what so ever!! the car has less that 35000 miles and my mechanic said there was no way on God's green earth that they needed to be replaced and that Christian Brothers Automotive was looking to make an easy $1000 off me that day!! Absolutely terrible that with how the world is today, auto places still try to rip people off. I would not recommend this place at all for ANYTHING!! They need prayer!
-
September 2023 by J T.
A very good experience all-the-way-around. I have enough mechanical experience to know they did good work- transmission fluid exchange, brake job and safety check. Fairly pleasant waiting area with soft music (not blaring t.v.), working WiFi and quality snacks and beverages (complimentary). It took awhile to get done, slightly longer than I expected but then realized they were doing careful, quality work and a rather extensive courtesy inspection. Not cheap, but not expensive, either. There was a $50 discount I availed of, which helped. Most of all, the employees were pleasant and professional. To my surprise, they called me the next day to see if I was satisfied with the work they did. I had a question and they asked the mechanic who worked on my car and got me the answer. This is the first time a mechanic shop ever called me back the next day to see if the repairs were okay.
-
September 2023 by Barbara Vinal
This was a great experience from start to finish. Professional, courteous and prompt. I loved getting photos of the issues under my vehicle so that I could make an informed decision about what needed to be done. Highly recommended!Services: Steering & suspension repair
-
September 2023 by Sunit Harris
Kenny and the entire team at CBA Apex were excellent! Kenny took time to research what part my car needed for its repairs, and accurately gave a detailed quote for the repair. Their entire team including Heidi and Carolyn were excellent throughout the entire process, and very friendly and provided amazing customer service! Their facility was in pristine condition including waiting area. They looked at all options for repair of my car, and knew my needs and what was the best option. Repair of headlight was done much quicker than estimated and installed part works absolutely fine. Definitely give my highest recommendation to CBA Apex!Service: General repairs & maintenance
-
September 2023 by She Who Must Naught Be Named H.
I have been a happy, thrilled, grateful customer of the Holly Springs Rd, Apex location of Christian Brothers for 4 years. They are awesome. Just as professional and skilled as anyone could want. My husband and I have two creaky, old cars. Carson is the one I usually interact with via calls or text. He is so smart & just terrific. I truly appreciate how Carson KNOWS I hate wasting time with minutiae. I just want the minimum info to make a decision. He sums up repair urgency with the succinctness I require. 'Do this now or you might die tomorrow!!' vs. 'You should probably do this soon, or it will make your car sound like it has indigestion'. And they do payment plans w/ no interest Christian Brothers techs will even come & pick up your car at home/work, then bring it back when it's finished (no extra charge). I almost swooned when I learned that! I cannot tell you how amazing that is and how much stress it has erased in my life. The Holly Springs Christian Brothers location also has a military discount. One of their employees who was on NextDoor in 2019 strongly suggested I check them out. I'm so glad I did. I cannot say for sure if this is still true, but at the time he assured me that the Western Wake location was much less expensive for the same work. Do not hesitate to call.