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April 2024 by Tournament Bracket
didn’t realize coming into an appointment was an inconvenience. Staff is horrible and makes you feel like you’re such a burden. Lastly, the staff didn’t communicate with the in person rep, so the employee in person had no clue what was going on throughout the process. Will not be back and would switch our business with them ASAP
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February 2024 by Richard Roberts
I never leave bad reviews but this place has the worst customer service that I've ever experienced in my life. I'm moving next year and can't wait for the day that I take my last dime out of this dump.
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September 2023 by Michelle Workman
Always helpful and pleasant.
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July 2023 by Nina J.
I just love the customer service at this location. The professionalism and willingness to go over and beyond to help with your banking needs is simply awesome.
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April 2023 by Gabriel Levy
The manager of this Branch is has the worst customer service He should not be working there because He does not help and He does not care, worst experience ever with him.
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September 2022 by eileen smith
Ms Patel treated me very rudely. I had always dealt with others at this branch and was happy but after my interaction with Ms Patel I am closing my accounts. She kept changing her answers when I asked her questions
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August 2022 by VENEESHUH DARR
First time being there and I didn’t have any problems at all! They actually quickly helped me right away! Thanks!
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July 2022 by Brooke Lambert
Franca was very helpful and super eager to help me! It was refreshing to speak to someone with a smile on their face at work.
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June 2022 by Veneisha Erilainen
First time being there and I didn’t have any problems at all! They actually quickly helped me right away! Thanks!
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June 2022 by Veneisha Asahaneey Yoddha
First time being there and I didn’t have any problems at all! They actually quickly helped me right away! Thanks!
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May 2022 by VENEESHUH VIRODHEEMAIN
First time being there and I didn’t have any problems at all! They actually quickly helped me right away! Thanks!
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April 2022 by Michael Scott
Archaic banking technology with a rude and pushy branch manager.
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November 2021 by Esther Springs
Went into this location to get a signature for the verification of my identity for an investment fund. With form in hand, was asked by branch manager if this request is for me or “my husband.” Stated that I do not have a husband and received reputing responds that this question was in reference to the form not a personal question. If this was the case, the question should have been formalized as such. Branch manager went back and forth with me, at times stating that this is my form and that it is confusing and at other times trying to explain to me what the form is for and what it is I need to do. Ultimately, after the BM stated that he would assist me, because they’re here to serve, I had to leave to print out the proof I need to get the signature for purpose of verification my identity at home because “they don’t do that there.”
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October 2021 by Cameron Yates
I have banked with them for over a decade and they won't release a check I deposited from my own account for 10 days, even after it has cleared my account... this bank is good if you are just an average Joe, maybe, but if you have any large deposits or any business needs go to somewhere else.
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June 2021 by APEX BUILDING SOLUTIONS LLC
I own a business and I can't get anyone to answer the phone
